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Prizes from the Quests
Hello!
I wasn't sure which category does this belong! Hence I am posting in the "Support" category
So, my observation is:: from the Quests, sometimes we receive the booster of "Jelly Fish" or "Coloring Candy" or "Wrapped Candy" FOR FEW HOURS. I received all these either for 1 or 2 hours. (I am hoping +2 h means 2 hours). But, none of those boosters stayed in the game that long but only for 2 turns!!
Did I get confused? Did any of you notice it or did this happen to anybody else? Is there a fix for this?
I wasn't sure which category does this belong! Hence I am posting in the "Support" category
So, my observation is:: from the Quests, sometimes we receive the booster of "Jelly Fish" or "Coloring Candy" or "Wrapped Candy" FOR FEW HOURS. I received all these either for 1 or 2 hours. (I am hoping +2 h means 2 hours). But, none of those boosters stayed in the game that long but only for 2 turns!!
Did I get confused? Did any of you notice it or did this happen to anybody else? Is there a fix for this?
Best Answer
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Hi @Pummy Raj those quests give pieces which you need to collect. You need to collect the required amount get the 2+ hours. In this example I collected enough for a friendly fish for 2 hours and 3 pieces towards the 30 I need for the next 1. I will now have a timer on my character select screen like Queen Mia posted above. Lollipops do not have timers and are 1 time use.
Answers
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Hello, again!
No, that is not the case. Each time (5 - 6 times as of now) I won this reward, I have played continuously but every time those special boosters would appear only for 2 times (whether I loose the level or won it).
To be specific, the coloring candy stayed for 4 trials and other 2 -- the Jelly Fish & Wrapped candy stayed for only 2 trials. Usually, I finish a level within 7 minutes (max). Hence, exceeding the time limit is NOT the issue either! -
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Hey there @Pummy Raj
You can see how long the booster is going to last before starting a level:
If your booster says 2h, then it indeed should last for 2 hours. How are you earning these? I take it that they are from the daily gifts and "end of episodes"?
I'll add one to your account now as a compensation - Let us know if it happens again!!
Thanks Pummy -
Hi @Pummy Raj those quests give pieces which you need to collect. You need to collect the required amount get the 2+ hours. In this example I collected enough for a friendly fish for 2 hours and 3 pieces towards the 30 I need for the next 1. I will now have a timer on my character select screen like Queen Mia posted above. Lollipops do not have timers and are 1 time use.
It should be 2 hours real time from the time you win them (not play time). Did you leave the game or do anything that would impact the time on your device? 
