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Crashing and freezing: troubleshooting steps and updates here!
Comments
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there is no week 5. Is it an issue? Maybe we can try calling the mods - @DieOmimi , @gr33n3y3z and @MountainMom.
so maybe its a problem
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Hi @CyborMedic Check out our information on troubleshooting crashes and freezes, and try all the steps described, even if you've tried individual steps before:
- check your free memory on your device, you need at least 2 GB
- check for updates for your game and run them
- Force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.
Also make sure you have a fast and stable internet connection.
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@The1MHR Check out our information on troubleshooting crashes and freezes, and try all the steps described, even if you've tried individual steps before:
- check your free memory on your device, you need at least 2 GB
- check for updates for your game and run them
- Force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.