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❌ Temporary Connection issue 11 January 2022!

Lola_Pop
Lola_Pop Posts: 12,016 Community Manager
edited January 2022 in Support

Hi dear players!

We are experiencing a temporary connection issue which is affecting Candy Crush Friends Saga and many other of our games at the moment.

This issue may give various connection errors with events, purchases, video ads or connecting to your game account (Facebook and King account).

We are working on a fix and to get everything back on track and counting on having this sorted out shortly.

Thanks for your patience!


Purchases:

If you made a purchase and didn't receive your purchase because of this connection issue, you should receive the items automatically when the incident is over.

In case your purchase do not get delivered, please request for a refund or email our Player Support to get this corrected. Find more help on purchase issues and refunds HERE.

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