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Lollipops

Darthnico69
Darthnico69 Posts: 3

Level 1

My phone deleted all my apps, I was able to recover my progress however all my lollipops were erased,

Answers

  • DieOmimi
    DieOmimi Posts: 41,950

    Hi @Darthnico69 Welcome to our community at Candy Crush Friends.Β 

    I am very sorry for what happened to you. Can you tell me a little more about that?

    maybe your phone crashed, did you have a faulty update?Β 

    What exactly happened? I would love to help you. We should first narrow down the possible cause of the mishap.

  • Hi @Darthnico69 for your phone, i can't say what happened, but for your game, if you delete your game you can save your progress and characters, but there's nothing you can do for your lollipops. Just start over again, keep an eye out for dachs delivery event or the other events i wish i could do more thing for you but don't be sadπŸ˜‰πŸ˜Š

  • MountainMom
    MountainMom Posts: 13,927

    @Darthnico69, it may be helpful for you to know that your game progress, gold bars, and some of the special events in your Candy Crush Friends Saga game are stored on the King.com servers. So, they are not lost when something happens to your device. However, boosters are stored locally on your device, so they are lost if something happens to your device. That is why your lollipop hammers disappeared. Also, if you play on more than one device, the numbers of your boosters may vary.

  • Darthnico69
    Darthnico69 Posts: 3

    Level 1

    I honestly don't know what happened, one day three of my games had to be re installed along with tiktok and YouTube.

  • Darthnico69
    Darthnico69 Posts: 3

    Level 1

    Honestly with everything that is happening now it ranks at simply an inconvenience compared to what is important right now, your timely response is much appreciated. Stay safe and hope you and your loved ones are safe.

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