I keep losing a man every time the game crashes with Jelly Queen, I've lost a lot of credits!

Hi @CyborMedic Welcome to our community. Thank you for asking us a question.

I'm sorry the Jelly Queen crashed your game. Does it only happen to you with the Jelly Queen or also with another character? Which Jelly Queen do you use? The standard version or with a costume?

We know so far that there is often a crashed with Tiffi or the red rabbits.

Please try our troubleshooting standards and get in touch if it continues to happen:

• Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
• Updates: Check the app stores to update to the latest version of your game if needed, and the latest software update for your device. Not sure how? Check out this video, it has all the information you need to update your game on your iOS and Android devices.
• Memory: Do you have sufficient memory on your device? We recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.
• Reinstall: As a last resort, try deleting and then reinstalling the game. This usually fixes most issues. Just make sure your game is safely backed up to your King or Facebook account before taking this step.

Remember, be sure to try all of the above options. 

Also, please be aware that any boosters or extra lives stored in the game may be lost in the process of carrying out these steps, so it's worth trying to use them up before deleting and reinstalling the game.