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Progress on challenge and extras gone
Best Answers
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Hi @Lil'_Momma Welcome to our community at Candy Crush Friends Saga.
I'm sorry for what happened.
Please try the following:
- clear the cache when playing on a mobile device
- Force close all apps to free up memory
- Turn off/shut down your device completely to keep it off for at least 10 seconds
- After turning on, go to the app and before you go into the game, go to Settings, Help button (the icon is a question mark). This retrieves the most up-to-date information from the server. You can close the help pages again. Then go into the game and see if the events are back.
If necessary, repeat these steps a few times.
Please let me know if it helped.
Thanks.
Answers
-
Hi @Lil'_Momma Welcome to our community at Candy Crush Friends Saga.
I'm sorry for what happened.
Please try the following:
- clear the cache when playing on a mobile device
- Force close all apps to free up memory
- Turn off/shut down your device completely to keep it off for at least 10 seconds
- After turning on, go to the app and before you go into the game, go to Settings, Help button (the icon is a question mark). This retrieves the most up-to-date information from the server. You can close the help pages again. Then go into the game and see if the events are back.
If necessary, repeat these steps a few times.
Please let me know if it helped.
Thanks.
