I paid for extra lives 9.99 and never recieved it

Hi @MelissaParquet and welcome to our Community 😊 I am sorry you are experiencing this kind of issue. Please check this link and see if these steps help you
https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase/p1?new=1

At the end you have link for purchase refund. Be aware that due to holidays you may not get immediate answer, so please be a little patient.

Happy holidays 🎅🎁🎄❄️