I have been unable to send or ask for lives since I started playing this game 2 weeks ago. Customer service/Tech Support is a joke! I have notified them of the problem several times and they give you the same answer every time saying we are aware of the problem and are trying to fix it. Come on, you can’t fix this problem but you sure make sure the options to pay to play works fine, you make sure you can get our money but not be able to use the ask for lives feature, I refuse to pay to play until this is fixed!!