My daily quests won't load (Status: Fixed)

Hi everyone and warm welcome to the Community!

I'm happy to let you know that if you're playing on iOS or Android, a fix was found and released already. Therefore, all you need to do to get the Quest back up and running is to update the game to the new App version 1.8.4.

For Windows10 players, the fix will be released shortly but this will take a few ore days to be in place, so you'll have to be a little more patient.
The good news is that I added some treats to everyone who posted there game ID - If you don't know how to get it, check here.

Thanks for your patience and happy crushing everyone

All comments

Kalee-2

It is good to know y'all are working on the missing quests issue.

My game ID is 1166372980. Thank you!

Hello @QueenMia - you already have my game ID and I too would be delighted with the "little something".......
Spent time consoling 8 to 10 members about this issue.

captjoe777

Ok...game ID is 1755365087.

Hi @captjoe777 - That's your username, I'll need your game ID. You can check here to know how to find it

Hi @shedley08 - Please check my latest update for more info about it

shedley08

My daily quests won't open either, ours saying new quests in 1 min also, there must be a glich

captjoe777

Good morning...same issue for me with the daily quests not renewing after the latest iOS update. Game ID is captjoe777...thanks for the gift to come.

Hi again guys,

Just to give you an update on this: There was indeed a bug from the last update that affected Android yesterday and will probably start affecting iOS users today.

We're very sorry about it but I can tell you our team is working on a new update for all platform and a fix is on its way! In the meantime, I'll add some sweet to your account as a little comp'

Just give me your game ID and I'll add that for you.

Thanks for your patience everyone!

Oh and for those of you who haven't participated yet, don't miss a chance to win an extra 50 Gold bars! All you need to do is let us know what level you're at. Just here. Good luck

renatoan

After recent update, my mission guide has not been reset

Hi everyone and thanks for reporting this issue!

I have merged all your questions together so you all can get the updates at the same time. There seems to be an issue with the update indeed and we are looking into it as we speak. I will let you know as soon as we have more info.

We're very sorry for the inconvenience but we'll make sure it's getting back to track for you, guys. Thanks again for letting us know in good time!

Speak soon

allgold72

Why aren't my quests renewing

Jo12

After the recent update my quest tab did not reset like normal and said 1 minute left. So I uninstalled and reinstalled the game and now the quest tab is completely gone as well as all of my boosters. I had 16 lollipop hammers, 10 striped hammers, and 12 wrapped hammers. Please help.

Hello @rdherrera01
All players have been affected after the update. Just hang on for a short time while the studio fixes this issue. Continue with your levels till than .......

Hello @renatoan
It isn't an error. All players are facing it @ the moment. Should be fixed in a couple of hours. Continue playing the pending levels till than.......

Hello @MightyWolf15

This isn't a bug or glitch. It's more of a server issue where the time isn't being recognised. The studio is aware of it and they are trying to rectify it. In the meantime you can continue playing from level 812 onwards. .......happy crushing dude. ......

Hello @justina
I would like to appraise you that all players are facing the same issue after the latest update. It is being resolved by the studio and you will be able to play the daily quests shortly. ......continue crushing the pending levels till than.

Guys .....stay cool and keep calm. All players are facing this issue after the update. The matter has been appraised to the studio and King team is gonna resolve it shortly.
Hello @marscrushinit, it's good that you have reported it and other players need not worry that something is wrong with their device.......keep crushing till than......

KingChewy

Thanks for helping @JustPlaying 🙏🏻

I can replicate the issues and have reported. should hear back soon. Clearing cache and reinstall does NOT fix

I can replicate the issue on android and have reported. Before update on second phone there is a timer after update no timer in quests.
Should hear back soon. Clearing cache and reinstall does NOT fix.

@renatoan I am able to replicate and clearing cache did not fix nor did reinstall. Have reported and will get back to you

Accepted answers

All comments

mysticalmysty

Hi @rdherrera01 I noticed this problem been occurring in the past hour or two, so I’m just gonna flag our CM @QueenMia to helping you, but because of the time zone difference, she wouldn’t be available for few more hours, so please be patient 😏

iampkm

@marscrushinit the problem is after new update

[Deleted User]

Hi @QueenMia,
I'm back to join the party with you guys after 2 months of stop playing the game, I'm in level 822 right now and I'm very excited about Bubblegum Troll and Olivia could be coming soon !

Whatever there's a glitch happening in the quest right now after I'm downloading the last version and it said this...

Image: https://us.v-cdn.net/6030983/uploads/editor/be/1ycwxfaq0i84.png

There's a lot of bugs happening to the game but this bug the worst!
Please what just happened?
And please release a major update to fix this bug!
Thanks
MightyWolf

mysticalmysty

Hi @MightyWolf15 it’s been going on for the past hour or two, we just have to wait for the respond from @QueenMia about this, but due the time zone difference, she won’t be able to give us the answer for few more hours, just patient 😏

Jason_Matson

Mine won't load either it says 1 minute.

marscrushinit

@iampkm yes I agree. Hopefully it will get fixed soon

@renatoan I am able to replicate and clearing cache did not fix nor did reinstall. Have reported and will get back to you

I can replicate the issues and have reported. should hear back soon. Clearing cache and reinstall does NOT fix

KingChewy

Thanks for helping @JustPlaying 🙏🏻

Hello @renatoan
It isn't an error. All players are facing it @ the moment. Should be fixed in a couple of hours. Continue playing the pending levels till than.......

Hello @rdherrera01
All players have been affected after the update. Just hang on for a short time while the studio fixes this issue. Continue with your levels till than .......

Jo12

allgold72

Why aren't my quests renewing

renatoan

After recent update, my mission guide has not been reset