Not all bostrrs received

Emmyla · March 2019

hi, I just did an in app purchase but did not receive all my boosters and gold bars.
I purchased the $3.99 bundle yesterday and never got the gold bars and half of the boosters.
Hie can I remedy this?
Thanks,
emmy

KingChewy · March 2019

Hi @Emmyla and welcome to our friendly community!! Sorry to hear you had an issue with this.

please follow the Below links instruction on how to troubleshoot this.

https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase#latest

If that hat doesn’t work please let us know further!

Have a crushtastic day 💪🏻

Emmyla · March 2019

Hi Foley,

thanks, I tried those things. I bought the beginner bundle for $3.99 and it said it would come with 20 gold bars which I never got. I feel like there were a few other boosters that didn’t show up either. I did get 6 lollipops but that’s the only noticeable thing.
Could you send a list of what is in that bundle please?
Ttanjs,
emmyla

PummyRaj · March 2019

Hello @Emmyla, Hearty Welcome to the Candy Friends Section of our friendly King Community

Did the link provided by my friend @Foley1362 not help to resolve the issue? If so, please go to this link to contact King Support team https://soporto.king.com/contact

** While filling up the form, select "Problems with Purchase" as Topic, and in Sub-Topic -- select the option of "Purchased Items not Received" option. Then, at the "Tell us what you need" slot, explain that you are not sure whether you have received the purchased items or not, etc.,

If you need any other help, please come back and let us know!

Hoping for the best & have a nice day/evening

Not all bostrrs received

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