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Not received Gold Odus reward

mhawcutt
mhawcutt Posts: 1

Level 1
in Support
I had a pop up saying I had achieved gold reward for 10+ quests completed, I clicked claim reward and nothing happened, really annoyed as this isn’t first time I’ve not received rewards.
«1

Answers

  • crewofeight
    crewofeight Posts: 6

    Level 2
    The same thing happened to me.
  • Magoo28
    Magoo28 Posts: 4

    Level 1
    The same happened to me too, and this is not the first time
  • PummyRaj
    PummyRaj Posts: 44,294
    Hello @mhawcutt, @crewofeight and @Magoo28, Hearty Welcome to the Candy Friends section of our friendly King Community :) 

    First of all, Congratulations to you all for winning the Odus Challenge :+1: 

    When we win this Challenge, Odus gives us Lollipop boosters as reward!  And those Lollipops will be added to your game directly :D  

    It has been a while since I had Odus Challenge in my game!  Hence, I do not remember what kind of lollipops we receive though!!  

    Do you think none of those were added to your game?  Please give us your game user ID number with the help of this link  
    https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

    I will request the Community Manager to look into your game and confirm with you :+1: 

    Please post back by tapping on "Type your Comment" box located below. 

    Talk to you soon!  Have a nice rest of the day/evening!  
  • crewofeight
    crewofeight Posts: 6

    Level 2
    User Id:10191580470
    I didn’t receive anything for Opus Challenge Gold.  
    Thanks for your assistance!
  • Magoo28
    Magoo28 Posts: 4

    Level 1
    My user ID 1144339691

    I didn’t receive anything for Opus Challenge Gold.  

    Thanks for your help whith this issue. Best regards

  • Tooneese
    Tooneese Posts: 1

    Level 1
    My user ID is 1499317595. I did not receive my reward for getting gold in the challenge either
  • Larnold97
    Larnold97 Posts: 16

    Level 2
    edited August 2019
    I also did not get my gold Odus award.. user id: 1358843878
  • Lostin_Wood
    Lostin_Wood Posts: 1

    Level 1
    User ID 10029489464 
    I also did not see any rewards delivered/received after clicking the claim reward for gold Odus award.
  • QueenMia
    QueenMia Posts: 12,978
    Hi everyone and welcome to the Community :waving:

    There were indeed some issues with Odus rewards and we apologise for the inconvenience. I have added the rewards to your game now, thanks for leaving your game IDs! 

    @mhawcutt - I was not able to find your account, I'll add the reward once you give us your game Id ;) 

    And since you're all here, don't miss your chance to win extra Gold and boosters, there's always something to be won on the Community. Check here for weekly contests and here for our special Superstars Summer contest!

    Good luck and see you around the Community🍒
  • Magoo28
    Magoo28 Posts: 4

    Level 1
    Thaks for your help!! Best regards

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