Send and receive lives - FIXED

Hello @yorkiemama, Hearty Welcome to the Candy Friends section of our friendly King Community  

I am sorry to hear that you are having Lives issue in your game!!  In the past week, many players have been complaining that "Lives" feature in their game is not working too!!  

Please provide these below details to report to the King Studio team... so that, they can investigate in all the possible ways they can!!  

1) Device you are using to play the game
2) Are you logged into the game through Facebook or Kingdom account
3) When did you update your game and what version do you have right now
4) Your game user ID number... this link will help you to find it https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
5) Also a picture or recording of what happens when you try to send / ask lives;
6) If you cannot provide a recording, a detailed explanation of what is happening when you try to send/ask lives;

** If you tap on "Type your Comment" box located below, you will be able to write back

Talk to you soon!  Have a great rest of the day/evening!

P.S: If you are logged in though only Facebook, please let me know as the procedure is a bit different to find your ID