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(FIXED) You DID NOT receive your REWARD at the end of the level/episode?

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Comments

  • Christ64
    Christ64 Posts: 14

    Level 2
    edited October 2019
     Mir ist das gleiche passiert.das BubbleGum-Troll ist auf einmal weg. Hatte schon 540 Punkte. 
    Den Levels Abschluss habe ich auch 2 Mal nicht bekommen. Den Odus als Adler war kurz vor dem Schluss auch verschwunden.ich spiele auf einem Tablet. Jetzt bin ich sauer. 
    Kann mir jemand helfen ihn wieder zu bekommen.  

    Benutzer-ID: 9973816841

    (EDIT: Unsupported Language)
  • blackpool54
    blackpool54 Posts: 2

    Level 1
    I did not receive my piggy bank earlier but my bank has charged me £3.99 for it.
  • SpazRaven
    SpazRaven Posts: 4

    Level 1
    I just found out its working for me now, thank you.
  • michellecastaneda80
    michellecastaneda80 Posts: 2

    Level 1
    Game ID# 9996149470

    I did not receive my reward after level 1080
  • SamuelSchor
    SamuelSchor Posts: 1

    Level 1
    Samuel Schor (missed 3-4 level-completion boxes)
  • fivefiveqt214
    fivefiveqt214 Posts: 4

    Level 1
    @QueenMia My User ID is 9975575288 and I had completed level 1140 but did not get any Map reward or advance down the hole to a new chapter but was taken backwards to the beginning of the that chapter. 

    Thank you!
  • burtisrm
    burtisrm Posts: 1

    Level 1
    User ID: 10930793932

    I have passed three levels with no rewards. Lemonade Lake, Bon Bon Beach, and Lollipop Meadows. 
  • Mybabegabe2003
    Mybabegabe2003 Posts: 4

    Level 1
    Member : 1037922189
    I still haven't received rewards for levels 600, 620 and 640. I have also advanced now and not received rewards for levels 660, 680 and 700
    Thanks for any help
  • QueenMia
    QueenMia Posts: 12,979
    Hi everyone 🤗

    I have added the missing rewards to your game     - You'll get them next time you open the game. You might have to force close the App to trigger them.

    Our Studio has released a fix which is already live on Android! So if you're an Android player, simply make sure you have the latest game version updated and you'll start receiving your Rewards again. 

    The fix is coming on iOS shortly. I'll update it once it's live.

    @Mybabegabe2003 - Hey! I can see your rewards have been added on the 14th. You might have missed the pop up but all the stickers were added. I have added 3 more now 😉You're progressing really fast, well done!

    Thanks all for your understanding and patience - Stay sweet 🍒
  • EvieBelle
    EvieBelle Posts: 5

    Level 1
    Still haven’t received rewards for levels 1400 & 1420. No daily rewards for last 5 days either.. 

Hey! Would you like to give us your opinion?

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