(FIXED) You DID NOT receive your REWARD at the end of the level/episode?

1101113151627

Comments

  • mag333mag333 Posts: 1
    My Id: 10391626677
    level: 840, 860, 880, 900, 920
  • Shadow1974Shadow1974 Posts: 2
    Same issue for me end of map lvl 1200 and 1220.
    ID 10175871017
  • ArianeAriane Posts: 15
    Ariane said:
    User ID 1547799263 
    now at level 1243
    No Level rewards at end 1200, 1220 and 1240
    It happened again. I did not receive a level reward after level 1260. I play on IOS.
  • vasmalleyvasmalley Posts: 1
    ID CLAUDIA S
    I DId not receive rewards after my last three levels AND I did not receive the correct gold bars and booster times after my last purchase.  HELP!
  • QueenMiaQueenMia Posts: 5,928 Community Manager
    Hi everyone,

    I have no added your rewards to your game. Remember, you might have to force close the App to trigger them ;)

    @EvieBelle - They are still pending on your account. Please force close the App (do no re-install) and they'll pop up!

    @vasmalley - Please check this article here to get some help with your purchase. If all fails, contact our Support from the link at the bottom of the article (we do not deal with purchase on the Community). 

    I'll update you as soon as the issue is fixed. Thanks for your time and patience.

    Stay sweet πŸ’

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  • tiffmomtiffmom Posts: 9
    user id 9968654443 didn’t get map quest reward 300-301
  • lilbighed2lilbighed2 Posts: 2
    ID 1107770328
    Level 1880

  • Strait2Strait2 Posts: 4
    ID 1197634364
    Passing level 1840
  • squishymangosquishymango Posts: 4
    My id: 9973693192

    passing level 900

    ive missed two map rewards so far
  • caambujcaambuj Posts: 206 ✭✭✭✭
    Didn't receive the award on 1320
    Id is 3450053112
  • chmcarn1961chmcarn1961 Posts: 1
    User ID 1212716149 Didn't receive rewards for finishing map after completing level 1620...also didn't receive rewards for finishing the previous map...I had just figured it was a glitch so didn't report it :( 
  • gr33n3y3zgr33n3y3z Posts: 242 ✭✭✭✭
    QueenMia 

    Thank you I received a reward today. I do hope that when i finish this episode I'm on now ,will give me regular reward though lol. =) 
    Live everyday as if it was your last <3  That's why i crush candy everyday.
  • marajaynemarajayne Posts: 17
    QueenMia said:
    Hi everyone,

    I have no added your rewards to your game. Remember, you might have to force close the App to trigger them ;)

    @EvieBelle - They are still pending on your account. Please force close the App (do no re-install) and they'll pop up!

    @vasmalley - Please check this article here to get some help with your purchase. If all fails, contact our Support from the link at the bottom of the article (we do not deal with purchase on the Community). 

    I'll update you as soon as the issue is fixed. Thanks for your time and patience.

    Stay sweet πŸ’
    Thank you!  I only got the rewards for one of the episodes I finished, not the second one. 
  • Ragnar7998Ragnar7998 Posts: 6
    Hi @QueenMia

    I just passed level 540 without reward, thank you! 
    9821248446
  • borannrann669796borannrann669796 Posts: 172 ✭✭✭
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