I have added the missing rewards to all of you now - Remember you need to force close the App/log out from the game and in again in order to trigger the box.
I've just received a special gift from @QueenMia after i launch the Game today, but just once... I mean, i missed something like 4 or 5, but... anyway ! At least the more important is that you've understant our problem & try to fix this.
Hope that i'll never coming back here for reclaim a ghost box