(FIXED) You DID NOT receive your REWARD at the end of the level/episode?

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• mamabear57 Posts: 4 Newbie

  October 2019

  User ID 10035562909 
  no reward on 1300

  October 2019

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• BusybeingBizzie Posts: 3 Newbie

  October 2019

  10087564131 This has happened at least 3 or 4 times. 

  October 2019

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• Ariane Posts: 15 Newbie

  October 2019

  Ariane said:

  Ariane said:

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  User ID 1547799263 
  now at level 1243
  No Level rewards at end 1200, 1220 and 1240

  It happened again. I did not receive a level reward after level 1260. I play on IOS.

  Again. No level reward after level 1280. I play on iOS.

  Again. No Level reward After level 1300. I Play on iOS 

  Again. No level reward after level 1320. I play on iOS.

  Again. No level reward after level 1340. I play on iOS.

  Again. No level reward after level 1360. I play on iOS.

  Again. No level reward after level 1380. I play on iOS.

  Again. No rewards after level 1400

  Again. No rewards after level 1420.

  Again. No rewards after level 1440

  October 2019

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• QueenMia Posts: 12,335 Community Manager

  October 2019 edited October 2019

  Hi everyone! 
  
  Great news, the issue is now fixed! All you need to do is update to the latest game version and you'll start receiving your rewards as you progress through the portal again 😄
  
  We would like to thank you all for your time and patience while we fixed the problem 🙏
  
  I have added the missing rewards as well 😉
  
  Happy playing and don't forget to have fun🍒

  October 2019edited October 2019

  
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• bearwithme Posts: 10,664 Superstar

  October 2019

  Thank you so much @QueenMia!  I'm glad it has been fixed and I appreciate you adding my missing rewards in the interim.  I really appreciate it! 😊🐨💕

  October 2019

  
  

  
  

  
  "Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
  
  Be sure to come check out the  Beginner's Corner and visit the lounge area 💕💕
  If you are new to the community please check here for helpful info: Learn more about the King Community
  💗You can find the various contests for the different games here
  
  
  

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• gr33n3y3z Posts: 4,955 Game Expert

  October 2019

  Thank you @QueenMia mine was fixed about 2-3 days ago along with getting the BGT event back when it went missing! Good news for everyone!

  October 2019

  
  

  

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• rodeoblondy82 Posts: 3 Newbie

  October 2019

  I was leading my team with over 3400 points when it ended and I didn't receive any rewards 🥺🥺

  October 2019

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• missvil Posts: 1 Newbie

  October 2019

  1160 and 1180, my ID is 10382982588

  October 2019

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• Ariane Posts: 15 Newbie

  October 2019

  Ariane said:

  Ariane said:

  Ariane said:

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  Ariane said:

  User ID 1547799263 
  now at level 1243
  No Level rewards at end 1200, 1220 and 1240

  It happened again. I did not receive a level reward after level 1260. I play on IOS.

  Again. No level reward after level 1280. I play on iOS.

  Again. No Level reward After level 1300. I Play on iOS 

  Again. No level reward after level 1320. I play on iOS.

  Again. No level reward after level 1340. I play on iOS.

  Again. No level reward after level 1360. I play on iOS.

  Again. No level reward after level 1380. I play on iOS.

  Again. No rewards after level 1400

  Again. No rewards after level 1420.

  Again. No rewards after level 1440

  Again after level 1460. No update was available on my ipad. I hope it will Be Here soon! 

  October 2019

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• lsunter Posts: 2 Newbie

  October 2019

  Hi @QueenMia, the last two map rewards in a row I have not received again 😓. Please can you fix it?

  October 2019

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• UltRlr Posts: 2 Newbie

  October 2019

  Still not getting rewards at the end of a set of levels and haven’t gotten makeup rewards from past levels since 1120. Current level 1161
  
  ID - 9985417358

  October 2019

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• rodeoblondy82 Posts: 3 Newbie

  October 2019

  rodeoblondy82 said:

  I was leading my team with over 3400 points when it ended and I didn't receive any rewards 🥺🥺

  @QueenMia please help

  October 2019

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• QueenReineer Posts: 205 Level 3

  October 2019

  Hi, lvl 1760. I miss getting dizzy when I change map 
  ID 1350768375
  Ty!!

  October 2019

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• mickb Posts: 25 Level 2

  November 2019

  Still not received rewards for level 1460
  thanks

  November 2019

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• bcastillo01 Posts: 3 Newbie

  November 2019

  Account 10147674611
  Glad to see that it’s finally fixed! Still haven’t received rewards for 1240 and 1260 levels though. Thank you for the bug fix!

  November 2019

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