extra lives

Hello @mbare023, I hope you are enjoying your time here in the community.  There are some people who get to watch ads and get 4 free moves after they do in Candy Crush Friends Saga.  However, not everyone has access to this and some people who do have access may not at a later date.  The studio is always looking at ways to keep the game interesting and challenging and as a result, they will periodically pick a random group of people and give them access to an event or feature and sometimes they will remove access to a certain event or feature.  In this case, you are unfortunately not part of the group any more that has access to watch ads. 

BTW - I have never had access to watch ads in any of the games I play so I guess I have never been in one of the groups that do, however I still manage to enjoy the games.