(REPORTED) Second week of holiday calendar error "out of move" without playing

Attena13 · December 2019

Said I was out of moves before it began and that if I quit I would fail so I spent the gold bars and it did the same thing now I cant play it and wasted all my bars trying

NAdelmund · December 2019

Player ID 1404248876 Version 1.26.7

Tscharlie · December 2019

@PummyRaj Thank you !! for resetting Monday challenge, was able to Play again now.

GranBarb · December 2019

@QueenMia, this happened to me, too, on the 1st game with Yeti.
But, I know what the problem was. I had 1 of the boosters that load when you start the game - the booster that makes Yeti load a wrapped candy. There was no candies that could match after that & I got the message that said game over. The second try, luckily, did have 3 candies that matched, so I did finish that first level.
Hope I've explained it so that you can understand.
Those boosters are great, but when there are only a few candies to start your game, it can mess you up!

QueenMia · December 2019

Hi everyone and thank you for providing your details! The Studio is looking into it and a fix is on its way!
For now, we advise you to exit the level and try again as it should work - We have sent a little something to your game to make up for the life you lost while experiencing the issue.

Will keep you posted on a fix!

Thanks and happy playing 🍒

(REPORTED) Second week of holiday calendar error "out of move" without playing

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