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completed the second week of Christmas challange but did not get my Christmas Yeti?

2

Answers

  • QueenMia
    QueenMia Posts: 12,979
    Hey guys,

    Good news! Santa Yeti has found his way home and you should be seeing him next time you open your game! 

    Happy playing 🍒
  • rjtown59
    rjtown59 Posts: 4

    Level 1

    It happened again this morning with week 3 day 1.  I beat the level and did not get a treasure chest afterward.
  • rjtown59
    rjtown59 Posts: 4

    Level 1

  • QueenMia
    QueenMia Posts: 12,979
    edited December 2019
    rjtown59 said:
    It happened again this morning with week 3 day 1.  I beat the level and did not get a treasure chest afterward.
    Hey @rjtown59 - You need to make sure that you release the reward in the level to get the reward - Have you done that?

    "Please note that in order to collect all the pieces for a costume, you must collect the in-game Candy Surprises that appear on various blockers on the level as well"
  • tamaralea
    tamaralea Posts: 3

    Level 1

    edited December 2019
    I have had the same problem! I have been releasing the boxes during the game and not receiving my surprise. 
    Please let me know what the solution is. 

    Very disappointing to wait and win the round with no surprise. 

    Many thanks 
  • rjtown59
    rjtown59 Posts: 4

    Level 1

    QueenMia said:
    rjtown59 said:
    It happened again this morning with week 3 day 1.  I beat the level and did not get a treasure chest afterward.
    Hey @rjtown59 - You need to make sure that you release the reward in the level to get the reward - Have you done that?

    "Please note that in order to collect all the pieces for a costume, you must collect the in-game Candy Surprises that appear on various blockers on the level as well"

    It happened again this morning with week 3 day 1.  I beat the level 
  • rjtown59
    rjtown59 Posts: 4

    Level 1

    Yes, I'm pretty sure I released the gift.
  • brbarhorst
    brbarhorst Posts: 2

    Level 1

    ID 1170884672
    Device Samsung Galaxy s8
    Version 1.27.6
  • nhein94
    nhein94 Posts: 1

    Level 1


    1) User ID: 1848140202
    2) Pixel 3XL mainly and occasionally HP Chromebook. 
    3)Version 1.27.6 on my Pixel 3XL.

    I also completed all levels for week 2 and did not get the yeti costume :(
  • Leanne83
    Leanne83 Posts: 4

    Level 1

    I also did not get yeti costume.
    1671282842
    Galaxy J7 prime 
    1.27.6

Hey! Would you like to give us your opinion?