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Missing reward in Holiday event

King_admin
King_admin Posts: 3,792
This discussion was created from comments split from: Week 3 DY 4 Holliday Calendar.
«13

Comments

  • Plee
    Plee Posts: 8

    Level 2

    Just completes day 4 week 3 and the game just finished. Screen was captured. Playing on the IPad Pro, iOS 12. Contact info on file. This glitch happened to me in week two as well.
  • TNGP
    TNGP Posts: 8

    Level 2

    I did not receive my calendar reward for passing day 4 today 
  • QueenMia
    QueenMia Posts: 12,979
    Hey @Plee, hi @TNGP 🤗

    And welcome to the Community! 

    Please note that in order to collect all rewards you must collect the in-game Candy Surprises that appear on various blockers on the level as well - Maybe you are missing one or two?


    Let us know! 

    Thanks🍒
  • asarah3232
    asarah3232 Posts: 15

    Level 2

    edited December 2019
    I had the same problem. I collected the in-game candy but did not get a reward for today’s level. Week 3 day 4 of holiday calendar. GameID 10746364037 
  • Sofia1992
    Sofia1992 Posts: 2,526
    Hey..  Hi @QueenMia...
    I have the same problem too.
    I had completed the level 4 of week 3 in Holiday Calendar but I didn't get a gift box too today.
    In previous days of week 3 in Holiday Calendar, I didn't have that trouble.


    My id is 10744198427 .
  • Plee
    Plee Posts: 8

    Level 2

    I completed the game and it told me come back in 23 hours. No holiday daily reward.
  • Ragnar7998
    Ragnar7998 Posts: 14

    Level 2

    @QueenMia

    Hi!, I didn't recieve my holiday award for week 3 day 4 and the application was suddenly closed after finishing the game.

    Thank you in advance :)

    ID: 9821248446
  • coffeeandthebass
    coffeeandthebass Posts: 3

    Level 1

    edited December 2019
    QueenMia said:
    Hey @Plee, hi @TNGP 🤗

    And welcome to the Community! 
    Please note that in order to collect all rewards you must collect the in-game Candy Surprises that appear on various blockers on the level as well - Maybe you are missing one or two?
    Let us know! 
    Thanks🍒

    -I made sure I did this and there was still a glitch
  • Plee
    Plee Posts: 8

    Level 2

    There was no option to collect the reward. The only option presented was next.
  • Rebecca_Lee77
    Rebecca_Lee77 Posts: 8

    Level 1

    I was unable to collect the reward for Level 4 week 3. I had collect the box that is attached to one of the candies but no reward 

Hey! Would you like to give us your opinion?