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Jelly Queen disappeared after update - FIXED: Update to 1.29.4

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Answers

  • MoonMichMon
    MoonMichMon Posts: 2

    Level 1

    I lost all my Star Chase progress with the Jelly Queen, very sad. When should Update 1.29.4 be dropping in the iOS App Store?
  • marylstl
    marylstl Posts: 2

    Level 1

    My app updated to 1.29.3 like everyone else I lost the jelly queen. I know I am supposed to update to 1.29.4 but it is not showing up in the Apple App Store. How do I update so I can get the jelly queen back. I’m only 10 stars shy of getting her. Game ID 1814592630
  • Rosemarie1180
    Rosemarie1180 Posts: 1

    Level 1

    I was 4 stars away from getting the queen. I have not forced closed, cleared cache or uninstalled/reinstalled the app.. my phone does automatic updates on all apps as well as my Android software. My user ID is 1231563628. The game is linked to my FB account to make sure I do not lose my progress.
  • cc2019
    cc2019 Posts: 3

    Level 1

    I played all ten levels and then the Queen disappeared with no prompts for the star chaser portion of the quest. I have two power-ups active for two hours that would have gotten me many of the required stars. I also made two purchases to maximize my lives and bonuses to finish this quest. I’d like a refund for those purchases since they are useless now.
  • glennette
    glennette Posts: 3

    Level 1

    I’ve done the update and still no Queen.  
  • mohebert1998
    mohebert1998 Posts: 2

    Level 1

    I finished levels and didn’t get the queen. It gave me the same points I had with the last chest. Is it only awarded at the end of the event?
  • mohebert1998
    mohebert1998 Posts: 2

    Level 1

    I finished the quest. I got all 45 stars and never got the jelly queen. The event isn’t even on my game anymore. 

    Same here .. please advise!
  • GDun6261
    GDun6261 Posts: 7

    Level 2

    No one should have to start over. They should give us what we earned. Money have beeninvestedin this game. This is called stealing if we don't get our progress back.
  • westylee
    westylee Posts: 18

    Level 2

    edited January 2020
    I’ve also lost Jelly Queen. Was halfway through collecting stars.
    ive checked for updates in Apple App Store but it’s not showing  1.29.4. Will this be resolved soon?
    edited because I just checked again and the update was there. Star chaser is back
  • hrbooth20
    hrbooth20 Posts: 11

    Level 2

    Will there be extra time added to complete this for those of us who’ve lost several days? 

Hey! Would you like to give us your opinion?