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why is there a pink exclamation point above my settings gear?
kingcrushinit
Posts: 9
Level 2
in Support
0
Best Answer
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Hello again @kingcrushinit and @ShannaSkywolf ๐คฉ
and Hearty Welcome @Tina1947 and @littlestars ๐ค
I have just heard from our Friends game Community In-charge regarding the "Exclamation Mark" in the game!
1) It is only appearing in Windows 10, and the Team sends their Apologies for the inconvenience ๐
2) Unfortunately, they will not be able to remove that till the next update release;
3) The Studio team assures that it WILL NOT affect / interact your game play in anyway! So, only thing you can do is to ignore it play your normal game!
4) And Please DO NOT Reinstall the game, as it will not remove that glitch AND on top of that, all your saved up Lollipops will be lost!
Hope this made sense and clarifies! Please post back if you have any further comments!
Thank you all for your patience and understanding! Have a wonderful rest of the week! ๐บ
4
Answers
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Hello @kingcrushinit Hearty Welcome to our friendly King Community ๐ค
I have never seen that in my game either in Android or iPad!! I am guessing / assuming that there could be a new button that was just added in your Settings!!
Can you please open the Settings, then take a screenshot and post it here?
Thanks & Talk to you soon!
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sure!!! thanks for the hearty welcome!!! i tried clicking it and nothing happens
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Thank you for the screenshot @kingcrushinit ๐๏ธ
Oh! You are on Windows 10, isn't it? I was checking in my other devices ๐ Let me check and get back to you ๐
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yes it is windows 10 lol!!! ok thank you.
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Hi @kingcrushinit and welcome to the community!
I am experiencing the same issue also on my CCFS pc game on windows 10. Like you, I click on the settings and the exclamation point does not disappear. Just wanted you to know that you are not alone in the exclamation point mystery. I am sure they will get it sorted! Have a great evening! ๐บ๐
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Hello again @kingcrushinit and a Warm Welcome to @ShannaSkywolf ๐ค
Can you both please post the version you have right now? And also your game user ID number?
** To find your ID number, simply tap on the "Profile" tab you see underneath your Avatar/profile pic.
Thank you both & Talk to you soon! Have a great week ahead ๐ธ
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Hi @PummyRaj , thanks for the warm welcome!
Below, you will find the needed info. Thanks for your help and I hope you have a great week ahead also! ๐บ๐
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I have the same thing. I also have Windows 10
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i'm glad i am not the!!! i was so worried i had went into advanced settings one to many times lol
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I have the same problem as well.
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