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Can't play Bubblegum levels!

Silvana13Silvana13 Posts: 45 Level 2

Hi everyone, sorry to bother you! I can see the new event and if I pass the regular candy crush levels I do get points for it. My problem is I can't see any Bubblegum levels! I used to play them in the past but now there's only the regular levels. Is anyone having the same problem? I loves playing those unique levels so much in the previous events! That's so sad πŸ˜”πŸ˜­

Answers

  • AbhinavSargarAbhinavSargar Posts: 3,598 Legend

    Hi @Silvana13

    Welcome To The Community,

    Sorry To Hear About Your Problem,

    If you could specify about Which Candy Crush Game You are Talking about (see below it can be one of it) then it would help us to get a solution to this Problem.

    •Candy Crush Saga ?

    •Candy Crush Soda Saga ?

    •Candy Crush Friends Saga ?

    I hope this helps.

    Happy Valentine's Day!

    Have a Lovely Day!

    Thanks Everyone For Being Part of the King Games, and it's Community. Your Contributions makes this Community a great place for Everyone.

    Want Gold Bars on Your Favourite Games ?

    Click Here to Participate and Win Gold Bars on Your Favourite Games !

    Vote here by Clicking 'Up' to get different types of boosters, levels and Festival Updates to Candy Crush Friends Saga.

    Enjoy !

  • PummyRajPummyRaj Posts: 11,866 Superstar

    Hello dear @Silvana13 A Warm Welcome Back πŸ€— How are you doing?

    You are not bothering us at all! And we will be happy to help you!


    With regards to the BGT event, are you good with installing all the available Updates? Can you please post a screenshot of your Map? I would like to look at something.


    The Community has changed a bit since you were here last time. To post the screenshot, you have to select the second option that you see in the bottom left corner of the empty dialogue box.

    Talk to you soon! Have a great rest of the day/evening! 🌺


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  • Silvana13Silvana13 Posts: 45 Level 2

    Hey there!! I'm playing Candy crush Friends! I'll try to post a screenshot of the game...


  • Silvana13Silvana13 Posts: 45 Level 2

    Ah and I've got all the updates installed. I play both on the iPhone and the iPad and I'm getting the same problem in both devicesπŸ˜”

  • PummyRajPummyRaj Posts: 11,866 Superstar
    edited February 15

    Hello again dear @Silvana13

    Thank you for screenshot! I know what is going on with your game πŸ‘οΈ

    You are not seeing the "Bubble Gum Levels" because, you are in the team that do not have the special BGT levels.

    You will be collecting points with a team by playing the normal levels itself. So the way you will earn points is ---> 25 points on Daily logins, 6 points for winning a normal level and 1 point per animal saved - Points are only given on levels that haven't been won before.

    Did this make sense and clarified? Please let me know if you have other questions OR need further assistance.

    Talk to you soon! Have a great rest of the day/evening! 🌸


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  • AbhinavSargarAbhinavSargar Posts: 3,598 Legend

    Thanks @PummyRaj for Your Kind Information.

    Thanks Everyone For Being Part of the King Games, and it's Community. Your Contributions makes this Community a great place for Everyone.

    Want Gold Bars on Your Favourite Games ?

    Click Here to Participate and Win Gold Bars on Your Favourite Games !

    Vote here by Clicking 'Up' to get different types of boosters, levels and Festival Updates to Candy Crush Friends Saga.

    Enjoy !

  • Silvana13Silvana13 Posts: 45 Level 2

    Wow I had no idea this kind of "team" even existed! All the times I played before I was always able to play those extra levels. Is it something that the game does randomly? πŸ€” Thanks a lot for the information!

  • nm5969nm5969 Posts: 29 Level 2

    Hello , I play also in Friends and can't any more find lvls to play

  • magavalimagavali Posts: 24 Level 2

    Hello all , I also can't find lvls to play neither can see team progress

  • PummyRajPummyRaj Posts: 11,866 Superstar
    edited February 15

    Hello @nm5969 and @magavali πŸ€—

    Welcome Back to both of you! Hope you are well and your family members are doing great 🀩


    @nm5969, your game also works just like @Silvana13 You won't have special BGT levels, but you will work with a team to collect points and gain rewards.

    ** With BGT levels, we get only one chance to play the levels and collect the Animals. But, for you both, you can collect points each time you play those "Collect Animals" levels.


    @magavali I am not able to see which event did you receive? Looking at the screenshot, it looks like you are collecting points on your own!

    ** This is the best feature, when we do not have "active players" in our group! Which is always the case for me in my game! I too have the same feature as you, and I am enjoying it very much as I do not have to anymore wait for others to collect the points to reach the intended goal πŸ˜€


    Did it make sense to all of you? Or do you need further clarification?

    Thank you for posting in the Community! Have lots of fun and earn goodies with the BGT event 🍬 🍭


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  • Silvana13Silvana13 Posts: 45 Level 2

    It's actually much more difficult for me! I used to get 30 min coloring booster while playing those extra levels and that made me be able to pass lots of levels without too much effort till I collected another half and hour and so on. Right now I'm struggling to pass the regular levels as alwaysπŸ˜πŸ˜…


    So...yes, I'm quite disappointed, I'm not able to score as many points as beforeπŸ˜” And I still don't know if this is something the game does randomly or if there's a reason behind it πŸ€”


    Anyway, maybe next time I'll get those levels again πŸ˜”

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