The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
On my older cell phone I had the 3 main characters unlocked+Odus, Misty and Red Rabbit so at least 6 characters. Than last year I get a new cell phone and I lost the level I was on. So King restored my game at level 300 with the 3 main characters. Now I can't play level 320 because none of the 3 characters for level 320 are unlocked when I definetly should have Odus, Misty and Red Rabbit unlocked. I emailed King about if they could at least unlock one of the 3 characters for level 320 so I can play but no help. I can build up at least 6 characters unlocked if I start the game from level 1 and build up on my own to level 320, But when King only gives me 3 characters at level 300, I can't get enough built up to unlock Odus, Misty and/ or Red Rabbit.
Hi @Rocko1, welcome to our community, sorry youβre having problems getting your progress back, here is something you can try ( sorry I canβt send you directly to the link, canβt do it on my phone) but just go to search and type in β How to get your level and progress back β you will find all the information you need to get your characters back, then youβll be able to play level 320. If it doesnβt work, let me know and weβll get a CM to check it out, donβt worry, weβll figure it out. Have a great weekend π
That should have gave you the site but since it didnβt, let me tag someone who will be able to help you better. @PummyRaj @bearwithme are superstar and a lot more experience than I do, youβll be in good hands.
Hi @PummyRaj @bearwithme could you help my friend @Rocko1 retrieve his progress, heβs unable to play level 320, thanks Nat.
A warm welcome to all the new community members and older community members. Β @Nat09 I am wondering if the studio is using that as a test level. I've seen that in the other candy crush games but not really often. @Rocko1 can you possibly do a print screen by following the steps on here. Once the print screen is uploaded here we can contact our community manager to get more details.
Hey @Nat09 - Thanks so much for flagging this to me π€
Hello @Rocko_1 and warm welcome to the Community! I have added the missing characters to your game so you can now play and pass level 320. Sorry about that, it sometimes happen. Just make sure that you keep on updating the game to its latest version every time and it should be fine!
Let us know how it goes! Happy playing π
Hello dear @Nat09
I am sorry for not attending to your tag! I was out of Community for past few days and just came back today π
I am very glad that our sweet QueenMia was able to help out the player β€οΈ
@Rocko1 Hearty Welcome to our friendly King Community π€
Enjoy your game with the new characters and please come back if you need any help in the future!
Have a crushastic day/evening π