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Hi @QueenMia! I hope all is well with you. I had the notification about the event for the past three days or so, but it did not show up in my game today as I was expecting. I've played a couple of levels, checked to see if there was an update in the app store, tried a force close, but nothing. In case you need it, my User ID is 6770751579. The version of the game I am running is 1.33.4.0. Let me know if there's anything else I can do on my end. Thanks and have a great day!
@Simon888 I totally agree with you! Am playing on WIN 10, too, latest updates installed, got the countdown, but no event today after multiple checking ๐ช On my I-Phone (FB-account) I got the event and it looked nice, but I like to have the costume on my King-account, too!
Please, @QueenMia can you help? ๐
I had the countdown also but I didn't get the event. I have reinstalled the game. logged in & out several times and restarted my computer a couple of times. Still not game. A couple of weeks ago i got the game for the octopus but I didn't do it because I already have him. I also still get the drop down to get the dog but I have him also.
Hi everyone ๐
I have just checked with the Game Studio for you and they confirmed that everyone who received the countdown should also receive the event. So please, make sure you've updated your game. Then try to restart your device, play a level or 2 and the Spring Stories should come up.
We however have seen a very few cases where the countdown was sent by mistake. This should not have happened and we would like to apologise if that's the case in your game. We are sorry and understand that this is not a great game experience for you.
Please try the steps I've mentioned above and let us know how it goes.
Thank you all. Stay safe ๐