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Horrible, Horrible, Horrible Bug

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DreamDancer
DreamDancer Posts: 286 Level 3
in Support

This is a bug.

This level started with me having Wrapped Candy booster.

I started with Opus.

The game threw 2 striped candies onto the board.

And I suddenly had no moves and lost a life.

Could not even do a shuffle because of where it placed the striped candies.

2020-04-26-15-36-45.png


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Answers

  • stan1981
    stan1981 Posts: 3,418 Legend
    edited April 2020
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    That is real unfortunate... force close the game and play again so that will have different layout

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  • PummyRaj
    PummyRaj Posts: 32,706 Candy Moderator
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    Hello @DreamDancer A Warm Welcome back to this wonderful Community 🤗

    I am very sorry to hear about the issue in your game!!

    Unfortunately, the "Friendly Charged Booster" is the cause for you to loose the level. 😮

    Friends Studio does know about the issue and they are working on it. But, till the issue gets fixed, the only work-around is to wait till the boosters gets expired!!


    But, sometimes, if we log out of the game, turn off the device for couple of times and log back into the game, then it works for some reason!!

    Please do try and it out and see if the booster lets you play the game!!


    Very sorry for not being much of a help!

    Please take it easy & stay safe! 😷

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  • DreamDancer
    DreamDancer Posts: 286 Level 3
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    Level ought to restart under such circumstances.

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