👉 Help us improve the game accessibility

QueenMia · May 2020

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Hello dear Friends!

A great saga needs all sorts of heroes and that’s why we embrace and celebrate what makes us different rather than what makes us the same.

👉As the Global Accessibility Awareness Day (GAAD) takes place on the 21st of May, our fantastic Game Studios would like to focus on how we could deliver the best game experience for every one of you.

And you, Community member, can help us to help you!

How? It’s easy! Please just take a second of your time to let us know about your own experiences while playing Candy Crush Friends.

🌟 We would love to hear about the ways Candy Crush Friends is helping you! And even more, we would love to know if you are experiencing specific difficulties while playing.

It can be that you find there's too many flashing animations. Or perhaps too many colours and you don't manage to differentiate them well... You tell us. We want to know and we want to help out!

Feel free to share any struggles with us, or anything that makes it harder for you to play. We’d also love to hear about anything that helps you (or could help you) to make the most of the game.

We would love your feedback so that we can keep on delivering the best for you - Thanks so much everyone 🙏

Happy playing! Stay safe and happy 🍒

Elsa · May 2020

Tagging @ShannaSkywolf so that she can add her thoughts here.

AbhinavSargar · May 2020

¶ A Window Of World's like we have in Candy Crush Soda Saga will be Nice.

¶ Please Make Every Event Available For Everyone. Some Players get One Event while Others get other Event and Some Others Don't Get Event. I know It's for Feedback but It feels like a distinguishion between Players. Please Make Every Event Available For Everyone So Everyone Can Enjoy Every Event and There will be No Complaints.

¶ Every Type Of Boosters We have in Candy Crush Saga, Candy Crush Soda Saga and Candy Crush Jelly Saga should be made Available since Game is getting hard with new Blockers.

¶ Please Make Only One Variant of Hardware Type Available For Everyone. It is Confusing for Players, Which Hardware Variant to Download as the Game Comes in 2 Variants.

¶ Please Make Galaxy Yeti Available To Everyone. It's not Good To Distinguish The Uniform for Specific Devices.

¶ Please Make More Festival Events Available To The Game.

firebombmarkus · May 2020

The one thing that I don't like that much is when a box is opening and those flashing lights when you get boosters. It's so bright and I think it should be adjusted or maybe even cut out. Whenever the box opens I put the screen of my phone face down so I don't have to look at it. That's all from me 😊

Nat09 · May 2020

Hi @QueenMia, this is so wonderful. For me, I think it’s important for all members of the studio, everyone who work so hard to give us these wonderful games and events, to all the CMs and Superstar in the community that brings us games and contests, it’s important for you guys to understand just how much you can change someone’s life. You bring me some relief from constant pain, playing games distracts me from always thinking of what hurts and I know you are doing the same for thousands of us out there. I can also help in the community and this makes me feel useful again, helping others and participating is something I can still do, my illness didn’t and can’t take that away from me and even though it’s just a small thing to do, it mean everything to me, so thank you so much for making this game the best.

I suffer with chronic pain everywhere and when I play, I have to change positions a lot. My eyes are sensitive to light, so I agree with @firebombmarkus, anything that flashes to bright hurts my eyes. I also suffer really bad vertigo and it doesn’t take much to make me dizzy, I love Misty Carnival, she’s my favourite Misty, but I can only watch her for a short time, she makes me dizzy. I usually have to look away when a character turns or moves to fast but I don’t mind, it’s what makes the characters so loveable. What I would like to see changed is the way we go through this portal when we finish the map, ex. When we finish Chocolate Mountains and cross over to Lollipop Meadows. These make me so dizzy, I really can’t look at them. Thanks for listening.

Sincerely, Nathalie 🥰🐰

Elsa · May 2020

@QueenMia what about the players who are color blind? Do you remember that we had a couple of ideas posted mentioning this? You found a couple of links for them to try. When another player said that they have the same problem I gave them the links that you found but they wrote back saying that those links didn't help. I guess when we don't have that problem we take things like this for granted. I can't even begin to imagine what a person with this visual problem cannot see. I remember asking someone once how they see color and the person told me that what I see as blue they say as beige. How can they see the different candy colors? Can the studio accomodate them?

QueenMia · May 2020

Thank you so much for sharing a bit of your experience with us, guys. We understand that some aspects of our games can be improved and we need your help. Being aware of your daily struggles in the game is really helping us to approach things in different ways and make sure your game experience remains as peaceful and easy as possible.

And wow, @Nat09 what a touching message. I've made sure to pass it to the Studio and here's what they send right back at you: Plenty of love ❤️

@AbhinavSargar - Thanks a lot for sharing your thoughts. These are very helpful to us. However, our team is more focussed now at finding out if there are aspects of the game that are challenging for some players. Like for instance, if the colours are too similar and some players cannot differentiate between them and so on. But I've noted your feedback nonetheless 😉

AbhinavSargar · May 2020

Thanks @QueenMia for Noticing.

If It's For Color Blindness, then there will be need of a poll where We can give feedback to the Studio to have Light Shade of Colors like We have Currently in Candy Crush Friends Saga or Dark Shade of Colors like We had in beta Versions or At the Start of the game before reboot. However, I liked the Beta Version's Dark Shade for Colors as well as Color Bomb. It gives original touch to Candy Crush Friends Saga as we have in Candy Crush Saga.

Nat09 · May 2020

Thank you so much for passing the message along @QueenMia, I do feel the love 🥰🐰

QueenMia · May 2020

That's good to hear, @Nat09 and oh! Here's some love and a big thank you from me too 💜🥰

Nat09 · May 2020

Thanks @QueenMia 🥰🐰

cforan_1979 · May 2020

I liked the Kimmie's Arcade. Any chance of bringing that back? I like the hidden candy pieces in the levels,but they don't last long enough.

firebombmarkus · May 2020

Hi @cforan_1979 and welcome to our adorable Community 😊 This thread is about Friends Saga. You can find the whole section for Soda Saga here. Have a wonderful day 🤗

kept · May 2020

When I play candy crush games I feel less stress and less caged in .

KingChewy · May 2020

What a fantastic way to be able to provide feedback @QueenMia 💪🏻

I love this game so much and it has brought me so much relief from the everyday stress and anxiety of the world.

The one thing I really wish we could improve is by adding a Portal Box to the game. It literally hurts my thumbs to have to scroll up and down my screen for minutes at a time to go back to favorite levels or compete in fun competitions the team is trying to provide the community!

Please please please add a portal box like Soda offers us so it can help improve our game 🙏🏻

tininha1975 · May 2020

One thing that you could improve on was the special events, because they are not sent to all players and this is very annoying, I, for example, always stay out of these events.

That's what bothers me most about the game

👉 Help us improve the game accessibility

🌟 We would love to hear about the ways Candy Crush Friends is helping you! And even more, we would love to know if you are experiencing specific difficulties while playing.

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