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Game progress.
Answers
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Yes I have the latest version.
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The main cause of the problem is app crashing. I'm asking you to check the troubleshooting below for your device.
However, Did you miss the event or lost your game progress?
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Thanks for Helping @Sukanta_Biswas
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Are you going to fix my game or not?
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I have an android. The app has never crashed before. This has never happened before. That's why I am so upset.
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I want my game foxed!
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You haven't told me the details of your problem yet.
Have you lost your game progress?
You can show me a screenshot of your game map?
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Hello @MommaNay55 Hearty Welcome to this wonderful King Community π€
I am so sorry to hear that your game crashed and you have lost all the level progress of the Special event π
I too agree that level 5 was the hard one so far and it took me also many number of trials. I had to use some Lollipops and Gold Bars to finish the level as I was too close to the goal!
I have not heard anybody else complaining about this issue! Hence, I am wondering it must have been an issue with your device!
But, can you do me a favor? Can you please give me your game user ID number? I will ask the Friends game Community Manager and ask them if they can help you to restore the progress! I am not sure if they can do that or not, so, I cannot give you a definite answer about it.
To find the ID number, you simply click on the "Profile" tab -- then in the appeared screen, double click on the "King Emblem" that is located in the top of the screen. Just write that number here.
Talk to you soon! Have a wonderful rest of the day π¬ π
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