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The last 2 places I've completed, I have not received my big box prize when I go through the wormhol

alynnno
alynnno Posts: 13

Level 2

The last two places I have completed, I have not received my big box prizes before going down the wormhole.

Best Answer

  • PummyRaj
    PummyRaj Posts: 44,294
    Answer βœ“

    Hello dear @alynnno Hope you are having a great day πŸ€—

    Our Friends game Community In-charge was looking at the issue. I will follow up with them and get back to you tomorrow. Since they are located overseas, they are already off from the work now.


    And with regards to the "graphics glitch" -- do not worry about it. It's something that has popped up in Android devices with the latest update. I also use my Android phone (sometimes) and it has the same issue too, along with few other players I know. But, that is only on the map screen. Once, we go into level, there are no issues. I hope it is the same for you too.

Β«1

Answers

  • PummyRaj
    PummyRaj Posts: 44,294

    Hello @alynnno Hearty Welcome to our wonderful King Community πŸ€—

    I am very sorry to hear about the issue in your game!

    Can you please give me these below details:

    1) Device you are using;


    2) Your game user ID number. You can find this through your "Profile". Simply click on "Profile" located under "Play" tab -- then double click on the "King emblem" -- write down the number you see there.


    Post your reply back by typing in the comment box given below.

    Talk to you soon! Have a great rest of the weekend 🍭 🍭

  • alynnno
    alynnno Posts: 13

    Level 2

    My device is a icon Android

    Id is 3166938132

  • PummyRaj
    PummyRaj Posts: 44,294

    Thank you very much @alynnno πŸ‘οΈ

    Will get back to you tomorrow with any info / update I have ☺️

  • rubbish
    rubbish Posts: 4

    Level 1

    I have had the same problem recently although not on consecutive episodes

  • rubbish
    rubbish Posts: 4

    Level 1

    No. I am using an iPad and my Id is 8030627765

  • rubbish
    rubbish Posts: 4

    Level 1

    Oops Id is 8030627965. Sorry

  • alynnno
    alynnno Posts: 13

    Level 2

    I still haven't received an answer for my problem with not receiving my big box prizes at the end of the levels

  • alynnno
    alynnno Posts: 13

    Level 2

    Also it's glitching


  • PummyRaj
    PummyRaj Posts: 44,294
    Answer βœ“

    Hello dear @alynnno Hope you are having a great day πŸ€—

    Our Friends game Community In-charge was looking at the issue. I will follow up with them and get back to you tomorrow. Since they are located overseas, they are already off from the work now.


    And with regards to the "graphics glitch" -- do not worry about it. It's something that has popped up in Android devices with the latest update. I also use my Android phone (sometimes) and it has the same issue too, along with few other players I know. But, that is only on the map screen. Once, we go into level, there are no issues. I hope it is the same for you too.

Hey! Would you like to give us your opinion?