Bubblegum keeps crashing AFTER winning

goofeyone · July 2020

King has a problem...I've had issues this past week on each Bubblegum round I've won. I cleared cache, I've updated (not needed BTW) and this dam bubblegum crashed 2 times AFTER all that has been done. Not just me, others that I know of. There is no effort to resolve this or reimburse us. Very irritating on my favorite game. Please help

Laurenmlh · July 2020

Hey all, okay so a week or so ago I posted that the game wouldn't allow me to make moves, frozen. This is the second time I've won a bubblegum level and it throws me out at the end. I don't get any of the gifts or the credit towards the team goal. Posting a screenshot of the level I'm at and that the fish booster is active, which I believe it was for the last bubblegum level before this. That was yesterday. Five? Levels before.... I think.

Screenshot_20200710-071750_Candy Crush Friends.jpg

Spinnifix · July 2020

Hello and welcome to our beautiful community

Please check for the update and update your game and clear the cache and restart it. I hope this helps!! Good luck

Laurenmlh · July 2020

@Spinnifix thanks game is up to date, updated a few days ago actually. It's happened on the last two bubblegum levels so thinking it's either the fish booster or the last update did something. As both I've won and received no credit for.

Patriot20 · July 2020

Last three times I’ve gotten to a bubblegum event level and won, the game has just crashed. I have no other apps open on my phone. Getting really annoying to win and then not get the points or anything else. Especially when, in two cases, I used gold bars that I paid for to help win. Have lost 20 gold bars so far. I’ve tried deleting the app and reinstalling it, unlinking from Facebook and re-linking it, all of it.

Spinnifix · July 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/275418/freezing-stopping#latest

Hello. could you please try this out? I'm giving you help as a precaution.

@kiara_wael

Spinnifix · July 2020

Hello and welcome to our community

Please check your game for updates and update your game and clear the cache. Hope that helps. I'm happy to pass it on anyway. @@QueenMia

Laurenmlh · July 2020

Thank you, but it isn't freezing it's throwing me out. And it's only on bubblegum. It also did it on my boyfriends phone I'm an android he's an apple. It's the bubblegum level.

Loveth_NP · July 2020

https://community.king.com/en/candy-crush-friends-saga/discussion/305392/bubblegum-event

Hi @Patriot20 a very warm welcome to you.... best of luck and enjoy crushing 🍭🥂

goofeyone · July 2020

Same here, I cleared cache, I've updated (not needed BTW) and this dam bubblegum crashed 2 times AFTER all that has been done. We want REAL ANSWERS.

Werner_Cichy · July 2020

@goofeyone

Welcome in the king Community !

I agree with you, there is something wrong with the event.

I got it from the beginning, I got levels to play again and again for the first week, since 2 weeks I only get the daily 25 points, but there is no level to play.

Unfortunately I have no information on how we can fix the errors. The event is nearing the end. We have to wait for the next event.

Bubblegum keeps crashing AFTER winning

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