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Dunk the Cookie problem
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Answers
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Hello Molly 🤗
I am so sorry to hear that the "Dunk the Cookies" challenge is also not working properly for you!
Can you please do 2 things for me? Check what version of the game you have right now? Please see if there are any updated available in Microsoft Store.
Have you deleted the cookies / browsing history on your PC recently (since you are playing on Windows 10)?
Like I said in our other thread, I have escalated about this issue also to our Friends game In-charge. I will get back to you within next 2 days with any info I have 👍️
Talk to you soon! Have a wonderful rest of the day 🍭 🍭
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Hi there!
i have the same issue. I’ve already completed four cookie levels and none have registered. I also had a similar issue last week with Dachs delivery challenge where I didn’t receive the bonus twice, so much so that I even gave up on doing more because what’s the point if we’re not going to get the rewards...
anyway, I’m about to take my fifth cookie level so hopefully I’ll get to see it registered.
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Hello @Snow7501 Hearty Welcome to our Wonderful King Community 🤗
I am sorry to hear that the Challenge is not getting recorded in your game too!
Can you please give me below details...
1) Which device you are using to play the game;
2) What is the version number you see in Google Play store / App Store;
3) Do you have any screenshots like @MollyS has posted above -- they will be very useful to show to the Friends Community In-charge;
4) Have you tried to close the App - log out -- clear cache -- restart the device and see if your achievements were recorded?
5) What is your user ID number? (Please let me know if you need help to find it)
Please provide all these details, and we will talk soon.
Have a Crushastic Day 🍭 🍭
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Hello @PummyRaj
thank you for your reply!
To answer your questions:
1) iPhone X with up to date iOS.
2) 1.39.4
3) I tried to put pictures earlier but the forum won’t let me.
4) yes I tried all these but no change so far
5) can you please me know how I can do this?
Thank you!
