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Answers
Hi.
I also have the same problem.
I am playing on a mobil version galaxy s9
There is no new updates for the game.
I triad to reboot my device and it didn't help.
I don't know how to find my ID number
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3 · 2Helpful Woah! 1Sweet Love HahaAdding screenshot ..yes I beating 2 levels checked for update clear cache etc I am not the only one with the issue so I doubt the problem is on my end 🤷🏾
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0 · Helpful Woah! Sweet Love HahaHello again dear @Snow7501 🤗
Thank you very much for adding a screenshot. Try to add more when you beat few more Cookie levels.
And here is how you find your game user ID number ---> If you are on "Home" screen, you can directly click on "Profile" tab -- if you are inside the game (on Map screen), click on the "Settings" (Cog Wheel icon) -- then click on "Profile" tab -- Double Click on the "King Emblem" that you see on top of the screen -- You will see your ID number -- simply copy and paste it here 🙂
Note: Looks like many players are having the same issue. I will send all of your details at the same time, to the Friends Community In-charge.
Talk to you soon. Have a Crushastic Day 🍭 🍭
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2 · 2Helpful Woah! Sweet Love HahaHello @Mmh3911 @orbar07 and @alishat Hearty Welcome to all of you to our Wonderful King Community 🤗
I am so sorry to hear that you all too having the same issue with "Dunk the Cookies" challenge!
Can you all please post your Game User ID number by following the steps I gave in my above comment?
Hello @alishat Please post which device you are using and what is the version you have?
Thank you all. Have a Crushastic Day 🍭 🍭
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1 · 1Helpful Woah! Sweet Love HahaBeat another cookie level (2957) and still no credit... That makes 4!
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1 · 1Helpful Woah! Sweet Love HahaAgain, I think this topic needs to be moved to a more visible space! Please let other players know they are not alone in this trouble. It's just fair to share the information!
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1 · Helpful Woah! 1Sweet Love HahaHi @PummyRaj
Thank you for your reply!
My ID is 1038814426.
Here are two more screenshots before and after I passed the seventh cookie level since the beginning of the challenge. I guess all these are lost anyway in the progress and we won’t get the rewards? That’s kind of frustrating but that’s what it is. Like I said, I had a similar issue with Dachs delivery challenge last week and I never received the last two rewards although I had to complete the tasks on my own because no one else in the team was playing.
Anyway, thanks again for your help!
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1 · Helpful Woah! 1Sweet Love HahaHi.
There is my ID number
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1 · Helpful Woah! 1Sweet Love HahaHi @PummyRaj
Thank you also for your reply!
My ID is 1112429253
Thanks again, Irene
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1 · Helpful Woah! 1Sweet Love HahaChallenge not working! iPad and just updated game.
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2 · 1Helpful Woah! 1Sweet Love HahaI’ve had the same problem with this. I’ve wrote before about it when I’ve passed 2 levels Of the cookie challenge and now I’ve completed 7 cookie challenges and still none have registered. I have a IPhone XR. I have cleared the caches, deleted cookies, uninstalled and reinstalled, and still NOTHING. I’m just regular playing now 🤷🏽♀️
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0 · Helpful Woah! Sweet Love HahaLog out and login again for the game Clear cookies and temporary storage data
Don't let your happiness depend on something you may lose 💔
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0 · Helpful Woah! Sweet Love HahaThe cookie challenge has now disappeared from the game..
i tried to log out and back in, etc, but it’s really gone
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0 · Helpful Woah! Sweet Love HahaHi @PummyRaj
Is there any update on the missing bonuses?
Thank you!
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0 · Helpful Woah! Sweet Love Haha@MollyS You will probably need to contact customer support from your game for any missing bonuses, boosters. Believe @PummyRaj will update the post when she has some news on the problem, but we are unable to give the missing rewards
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0 · Helpful Woah! Sweet Love Haha