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Why can't I receive lives from friends
Answers
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Hello @mskelly35
We are very pleased that you have joined our king community. Here i am, trying to help you.🙏🏻
First check your app update. If you have updates, Log out game > Restart your device > Log in again.
If the problem is not resolved then follow the link below. https://community.king.com/en/candy-crush-friends-saga/discussion/177546/i-have-connected-to-facebook-but-i-m-not-getting-any-messages-or-help-from-friends-on-my-mobile-dev#latest
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Sukanta_Biswas said:Hello @mskelly35
We are very pleased that you have joined our king community. Here i am, trying to help you.🙏🏻
First check your app update. If you have updates, Log out game > Restart your device > Log in again.
If the problem is not resolved then follow the link below. https://community.king.com/en/candy-crush-friends-saga/discussion/177546/i-have-connected-to-facebook-but-i-m-not-getting-any-messages-or-help-from-friends-on-my-mobile-dev#latest
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Hello @Mamapattycake61,
I am not a Facebook user, but there is an article in our Help Center that might provide suggestions. Please review the article here.
I can understand why you are frustrated. Even though I don't play through Facebook, the functionality for sending and receiving lives on my mobile devices rarely works. Please be aware that sending and receiving lives is a known issue -- both when using Facebook or playing King games from the app store. I do not know when the issue will be resolved, but it will be great news to most players when it is..
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JohnCandy, I haven’t received any in months as well. Used to get them but not in quite a while now. I send a ton and I see the same names in my friends group so I know they are active players. So frustrating. Not sure what the fix is. Just wanted you to know you’re not alone.
