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Dunk the Cookie problem

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Answers

  • wykoonwykoon Posts: 5,261 Game Expert

    Hi there @MollyS @Snow7501 @soda

    Below is our Superstar, @PummyRaj reply in another thread by @lakeesha422 of same issue.

    "The issue with the "Dunk the Cookies" challenge was fixed by the Candy Friends StudioΒ πŸ‘οΈ

    So. now you must be seeing that the Cookie achievements are recording properlyΒ πŸ‘Œ"

    Please feedback to her if the issue still persists. Thank you.

    New hereπŸ€”? Let's get started!

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    Do you have issues in the game βš™οΈ? Visit our HELP CENTER, contact King's Support team OR post your questions in any of the Support section.

    Just Play. Have fun. Enjoy the Game


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  • MollySMollyS Posts: 342 Level 4

    Hello @PummyRajΒ 

    Hopefully your contacts will send the missing large gift box that was earned and not delivered on this challenge. I appreciate your help with the other problem and hope you can assist in working this one out.

    Thank you!!

  • orbar07orbar07 Posts: 4 Newbie

    Hi @PummyRaj.


    I still dont see the challenge.

    And i didnt get any surprise box.


  • PummyRajPummyRaj Posts: 12,792 Superstar
    edited August 2020

    Hello again friends -- @MollyS @orbar07 @Snow7501 @Mmh3911 @alishat and @lakeesha422

    Hope you all had a great weekend πŸ€—

    I have updated about the "disappearance" of the challenge to the Friends Community Manager πŸ‘οΈ

    Once I find out any info, I will update you all!


    Thank you so much for being so patient and understanding πŸ™

    Have a Crushastic Day 🍭 🍭


    Signature - Superstar new 2020 FHS exp FINALpng
  • PummyRajPummyRaj Posts: 12,792 Superstar

    Hello @chicken_noodle Hearty Welcome to our Wonderful King Community πŸ€—

    I am very sorry to hear that you are also having the issue with the "Dunk the Cookie" challenge!

    Can you please provide your game user ID number, so that I can give it to our game In-charge?

    Thank you and talk to you soon 🍭


    @alishat and @lakeesha422 Can you two also please give your ID numbers? Thanks a lot πŸ’”


    Signature - Superstar new 2020 FHS exp FINALpng
  • PummyRajPummyRaj Posts: 12,792 Superstar

    Hello @MollyS @Snow7501 @Mmh3911 and @orbar07

    Our Friends Community In-charge has sent some goodies in your way as a compensation for the issue you had with the Dunk Cookie event.

    If you don't see a pop-up by now, close the App and restart your device. Then the gift should appear.πŸ™‚


    Enjoy the gifts and keep having fun in your game(s) ❀️


    Signature - Superstar new 2020 FHS exp FINALpng
  • PummyRajPummyRaj Posts: 12,792 Superstar

    Hello @alishat @lakeesha422 and @chicken_noodle

    Can you all please post your game ID number, so that our CM can send some goodies in your way?

    If you do not know how to look for the ID number, please follow this ---> From "Home" screen, you can directly click on "Profile" tab -- if you are inside the game (on Map screen), click on the "Settings" (Cog Wheel icon) -- then click on "Profile" tab -- Double Click on the "King Emblem" that you see on top of the screen -- You will see your ID number -- simply copy and paste it hereΒ πŸ™‚

    Hope to talk to you soon. Have a great rest of the day 🍭 🍭


    Signature - Superstar new 2020 FHS exp FINALpng
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