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QueenMia
Posts: 12,979 
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Hello Friends Community!
** Update from August 12th **
π Our Studio has released a fix and the maximum level available now is 3300 - Which means that in case you had pass level 3300, you'll be sent back to it and you'll have to play the following levels again. We understand this is not ideal and that's why we have sent to all players in this situation some sweet treats to apologise.
Again, we'd like to thank you for your patience. Some surprises are coming soon... so we hope that'll make up for it π
Stay tuned π
* First update - August 7th **
Have you been able to access up to level 3440 instead of 3240? If so, please read below π
We are currently experiencing issue - These levels are not ready to be released and you should not have been able to play them. Our Studio have aΒ fix and we're expecting to go live with it asap.
In the meantime, we would advise you to refrain from playing above level 3240. Why?
There's still testing to be done to make sure it all go as expected but we're aiming at you not to lose your "extra" progress (meaning the levels you were able to play beyond 3240). However, should you reach level 3440, it would mean that you wouldn't have any new levels to play for a while.
We're sorry for the inconvenient - We'll keep you updated on the situation once we have more info to share.
Have the sweetest weekend everyone. Don't forget to have fun π
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Comments
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Tagging some players...Β π€
@lcalloway82,Β @Kcbtyler,Β @KENTFIELDER,Β @Rancid,Β @Glenn1972,Β @Mim_,Β @ElsaΒ ,Β @kiara_wael,Β @Werner_Cichy,Β @Sukanta_Biswas,Β @SeraphicStar,Β @bearwithme,Β @KingChewy,Β @mysticalmysty,Β @firebombmarkus,Β @PummyRaj,Β @BQN537Β ,Β @candycrushinit,Β @Lynette,Β @JustPlaying,Β @Chicken_Slayer,Β @mercerik,Β @Crimson_Dawn,Β @LizzyLemondrop,Β @wafercookieflippers,Β @MJMR,Β @BeckyBubblegum,Β @wozziewoo,Β @LauraLMason,Β @caambuj,Β @MightyWolf,Β @Deryck,Β @thessao,Β @Sammyjo,Β @Hesham_Shaheen,Β @Robipooh85,Β @MiaChristine,Β @jwcollins1,Β @richcastleΒ @samm_kmlΒ @Diamond LimΒ @AbhinavSargar,Β @SabrinaM,Β @Yosca,Β @Nat09,Β @flew66,Β @Sofia1992,Β @stan1981,Β @SugarDonuts,Β @Mahiveche,Β @debrichmond,Β @RobinCorte,Β @DeepshikhaSharan,Β @KitKathySuzyQ,Β @Ashraf,Β @abe_coffee,Β @frenioz00,Β @STOKEDER,Β @Sharon_Loose,Β @Lucas_Yan_Maia,Β @FaRayha,Β @satnam,Β @donnakessler,Β @GranBarb,Β @gr33n3y3z,Β @Spinnifix,Β @MataiceAlison,Β @christine88,Β @piaandersson,Β @paul5473,Β @kaiser1618,Β @sakura,Β @Scooterpie,Β @Acv,Β @Simon888,Β @Betts,Β @Mattia_,Β @slidey,Β @johamilton,Β @Nck,Β @Peter_TornarosΒ @JethrinaBodina,Β @sarma_palash123,Β @Albert_Heinrich,Β @Mystiqueο»Ώ,Β @johamilton,Β @KimElston,Β @RumellKhan123,Β @siti_payung,Β @Freddy_Falkner,Β @Bumper2019,Β @Dirty_Nurse,Β @RegalRenz,Β @starsweet,Β @Eddie_Sparrow,Β @akthamabuali,Β @Mary_Kay,Β @Breee,Β @encantes,Β @MountainMom,Β @headoperations,Β @Origins7_Dale,Β @Trish24,Β @kavidina,Β @aijaziqbal,Β @Carmel1919,Β @sameeksha,Β @Loveth_NP,Β @wykoon,Β @hechicerilla,Β @jjac272903,Β @NckΒ andΒ @Spieler_8675309Β
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Thanks for tagging me @MightyWolf!
Oh wow, another level issue? Letβs hope the team will fix this and have everyone play again.
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Thanks for your update βΊοΈπ― @QueenMia
Thanks for d tag β€οΈ @MightyWolf
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Thanks for the info... π₯°
This helps us a lot... this is the second time we saw this issue i remember, but wait a minute... something that you said i don't understand! What do you mean you're aiming at me not to lose my progress once the fix is on? π€
Here's what i've reached in Windows 10... π
And here's i've reached in Mobile as this is unreleased level... π
Does that means that i will lose my progress from level 3301 to level 3402...? or i will lose my hole progress and bring back to level 1?
Let me know!!
I'm confused... π
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Thanks for marking. I'm far from ready. You hang on the levels forever. It would be nice if you could implement ideas from the ideas area. It also takes too long.π
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Hey there @MightyWolf it means you will go back to 3240 until the new levels are released when they should be.
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Heya! Thank you for updating players!πππΈ @QueenMia
Thanks for the tag @Diamond Lim
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OK very intresting and amazing!! π But why level 3240? Why not level 3300 as this level was released on Windows 10? π€
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@QueenMia Does that mean If I start over from 3241 when Iβm currently at 3301?
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Thanks for tagging me @MightyWolf and thanks for informing us @QueenMia .
I'm sure that CCFS Team will fix this glitch thing soon.~
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