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About Candy crush friends saga

bdgn__

bdgn__ Posts: 12

Level 2

August 2020 in Support

Hi everyone, i'm having issue on this game. Blank space ön main menu. Sometimes this thing comes and goes. When i playing no issues. Just main menu.

Flag 1 · Helpful Sweet 1Love Haha

Answers

[Deleted User] Posts: 15,585

August 2020
Welcome to our community and thank you for playing Candy Crush Friends Saga...

Hi @bdgn__
OK this maybe an issue going on on your phone but first can you show me your phone details and spacs and also your game app version so i can help you? 😉
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1 · Helpful Sweet 1Love Haha
bdgn__ Posts: 12
Level 2

August 2020 edited August 2020
Game on 1.40.4 version. Phone: Oneplus 7T, Android 10, Snapdragon 855+, 8GB Ram, 256 GB storage. Thank you 🤗
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[Deleted User] Posts: 15,585

August 2020 edited August 2020
Thanks for show me these details pretty fast... 🥰
@bdgn__

So this could be an issue going on with your phone...
Please do these steps:
Go to Settings!
Go to Apps!
Go to Candy Crush Friends Saga!
Click "Force Stop" and "Clear Cache"...
Then go back the main page of Settings app...
And click "FREE UP SPACE"
Finally restart your device...
Go back to the game and Voila...
Hope that helps... and if it is or if not, let me know!! 😉
See you around...
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bdgn__ Posts: 12
Level 2

August 2020
Hi its happening again. I bought a screen video, but i cant upload it.
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[Deleted User] Posts: 15,585

August 2020
You can upload your video on YouTube and then copy it here... 😉
@bdgn__
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bdgn__ Posts: 12
Level 2

August 2020
You have to be around for a little while longer before you can post links. 🤗
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[Deleted User] Posts: 15,585

August 2020
It's ok... i will wait for you as always... 🥰
@bdgn__
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rajdeeptb Posts: 4,325

August 2020
https://community.king.com/en/candy-crush-friends-saga/discussion/308387/about-candy-crush-friends-saga

Hi dear welcome to our community
Please Update Your Game.
it will be fixed
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0 · Helpful Sweet Love Haha

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