Cezdiamond

Community Manager

Comments

  • No your answer does NOT FIX ANYTHING. The fact that this has been going on since the whole platform change & not a single person at King has provided any helpful resolutions is just ridiculous. I've given you the least possible rating score a couple of times. I have blocked all emails from King just so I don't get the…
    in One month & still no fix Comment by Cezdiamond August 2017
  • Hi Amber-Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Is there a way to recover offline progress? I did a factory reset on my laptop. Comment by Cezdiamond August 2017
  • Hi , someone in the Candy Crush group gave me a link to get the old version back ,and I was able to play again,then 2 days ago it went back to the new version and I still keep getting the error message. It can not be my browser etc because I can play Candy crush in my other Facebook account and can play Papa pear in this…
    in error message for 2 days Comment by Cezdiamond August 2017
  • I'm not finding an envelope to click on. I assume you mean while in Candy Crush? Meanwhile I just got a lot of boosters added to my old device. Thanks for helping and let me know how I can get going on my new device. Thank you! This envelope is within care.king.com let me know if you can find it.
    in Help with my lost boosters! Comment by Cezdiamond August 2017
  • It's happening again. It has me back at square one and now I should be on 503 or 504. Why does this keep happening? I'm logged in and trying to play via Facebook on my computer. Please could you clear your cache and see if this works. Thanks
    in Game put me back at level 1 Comment by Cezdiamond August 2017
  • I have same problem ..On a new mobile phone. Bubble Toucan 12298 I will send you a message too :-)
    in Again I am writing to ask what happened to my progress. Comment by Cezdiamond August 2017
  • did you get the answer to this? I'm having this same problem. It's been about 3 weeks. Are you still stuck, let me know and I will check your account :-)
    in I am stuck on level 100 block and been there for 2 weeks help Comment by Cezdiamond August 2017
  • I am waiting for the new levels from 2661 be released now. Wow, you're doing great !
    in when will level 2646 be released Comment by Cezdiamond August 2017
  • It took me a while to know if the solution would work. The solution that worked was using a different internet browser. I was using Chrome when Candy Crush Saga underwent a change whereby I could not get past level 1460 which was at the end of a large level. It was suggested that I try a different browser. I went back to…
    in Problem advancing past level 1460 Comment by Cezdiamond August 2017
  • I was on level 1910. My email is kaje40@aol.comPlease restore my progress to level 1910.Thank you Have you received my message? Thanks!
    in Level reset from 1910 to level 1 Comment by Cezdiamond August 2017
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