Cezdiamond

Community Manager

The new format is just terrible. You have lost many loyal customers by trying to "modernize" this game. We are sorry that you feel like this. Thanks for sharing your feedback.

I have d same problem too I will send you a message too :-)

I don't know the answer, but really not liking smaller format. It needs to be put back to the larger size. Not good on the old eyes!!!!! Thanks so much for the feedback

Hi, same thing happened to me too. I was on level 385 and my boyfriend accidentally deleted my candy crush. Please help! I will send you a message too :-)

I'm having this problem on Soda Saga. I had my email registered and my other King games know it, but when I try to connect Soda it doesn't recognize my email. I will send you a message too :-)

Hello, my dad was I have sent you a message :-)

Hi guys, I have lost my progress on candy crush saga after connecting to Facebook. Can you please help restore my levels. I went from level 1470 to level 460 and can't seem to go forward anymore. Please help. I am having to post again as my previous post wasn't showing up on the thread. Many thanks Have you received my…

Hi Cezdiamond, I lost all my progress on Candy Crush Saga after synching with Facebook. I don't remember registering any email address to the site before that and have tried both that I use to which the result is "no account found". Can you please help me restore my progress. I have dropped to level 460 from level 1470.…

My dad was playing candy crush while connected to Facebook then it disconnected him from there while keeping his levels. He tried to reconnect but it said to connect to my personal Facebook where I’ve played 5 levels on there. My dad was on level 2232 ish and he lost it all, can anyone help? I will send you a message too…

I have restored my phone from a backup but lost all levels to Candy Crush Saga, I was around level 915 or so. I never played it through facebook and tried my email addresses in the Kingdom and they didn't work. A couple years ago when I switched phones my progress came with me then, but not after this restore. Please help!…