Comments
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I'm having a similar problem and emailed support say I had already tried disconnecting/reconnecting to fb, reinstalled the game, restarted my tablet, etc. and asked for advice. I received an autoreply telling me to do the things I'd said I'd already tried and referring to the King Care Community. Here I am, and the issue…
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Hi @Cezdiamond can you help me too? I was at 2000+ and just got bumped back to 770 (weird, right?). Please help! Thanks Hi- I will send you a private message too :-)
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@Cezdiamond Can I also get a response? I requested help three weeks ago. I will send you a private message through King Care, please check for the envelope icon in the top right hand corner.
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I am having this issue also...has anyone actually resolved this issue?? Hi- I will send you a message :-)
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Hi. I too lost all my progress. I was in the mid 600's. It asked to synch to facebook, I wasn't paying attention and now I am back to 1. I tried logging in and my email was found but nothing changed. Can someone please help? Hi- I will send you a message :-)
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I have lost all my progress in candy crush jelly saga but I have played it that I did not sign up neither with facebook account or my email. I am back to level 1 from level 370+, please help @Cezdiamond Hi I will send you a message :-)
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no tht does not help.. i,m not saying the boosters shud be transferable between devices,, i,m saying i DONT earn or get any boosters at all on the computer version.. There are feature games where you can earn boosters but this are mobile only. You need to be playing a feature game or the rewards calendar to win anything :-)
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Hi Cezdiamond. Is there some way that King can save and return all of my boosters and lives to me if I have to delete the game and download again just to be able to play it again on my iPad Pro? Hi Mamala- I will send you a message so that we can check your account :-)
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I DID lose gold bars and I have "stored" over 300 fishy boosters that do not work. They fly right off the game screen. Hi Ann- I will send you a message :-)
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@Cezdiamond please respond. Hi Monis? How can I help you?