Comments
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Pass level 990 and gift box is still locked ☹️ We are currently looking into this, thanks!
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Problem solved!There was a Level before, that I passed, but I got no Stars in this Level. I played it again, getting stars and the problem is solved Thanks for letting us know :-)
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Hi Lauraine- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
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@cezdiamond I haven't received your message, and I still need a hand.... I lost all levels I have sent you a message too :-)
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Due to a wrong advice by the Apple Store in Amsterdam, I went suddenly down from level 2345 to level 1. The apple worker from the Genius (!) Bar could not fix it. Thus, I sent via Candy Crush a message to KING asking for help. As a response I only got a standard message telling me to go to the King Care Community. I can…
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Hi @Cezdiamon, can you send me a message too? I was at level 480, and all my levels synced back to1 and lost all my progress after signing in with my facebook account.. Thanks I will send you a message too :-)
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@Cezdiamon can you please help me too? This isn't happening to me but to my mom. She wasn't connected to facebook or signed up by email either. This was in candy crush soda saga I will send you a message too :-)
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@Cezdiamon could you help me too please? I wasn't connected to Facebook or signed up by email! I will send you a message too!
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Hi @Cezdiamon, can you send me a message too? Ive lost all my progress after signing in with my facebook account.. thanks! I will send you a message too :-)
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Thank you for resolving this for me. I'm very happy to get all my levels back! You're welcome!
