Colleen Companion Welsh

Champion

I replied many times to this one particular Customer Service Representative and got no where. Normally if I get real lucky I will get different representatives and different responses each time 😂

I replied many times to this one particular Customer Service Representative and got no where. Normally if I get real lucky I will get different representatives and different responses each time 😂

All these things have been recommended and previously tried and it did not change anything. The internet connectivity error message popped up again yesterday. Hopefully the update on Thursday will address this issue. Update from this morning. I finished the final task of using 1 UFO in the Gold Box, in fact I used 2 UFOs,…

I play on my Android Phone and PC and have the same issues on both. Thank you😊

I have been complaining about this for weeks with King. Last week it froze just as I was claiming my rewards for the Gold Box. I closed the game and when I got back in it had already started a new game without giving me the rewards. When it is not frozen it keeps giving me an Internet Error connection message which is…

I find everything about this game suspicious. I refuse to continue taking screenshots and videos to argue my case with King Customer Care. I am now saving their responses for future reference so I can quote them and use them for my responses and/or questions. Signed Candy Crush Detective in the Making

I will just leave this portion of a response that I received from Customer Care regarding a similar issue but for a different event where some players had to collect different amounts of a particular candy but received the same rewards. This means that it’s entirely possible for you to not see the same extra game elements…

Thank you I wasn't sure because I received 30 Gold Bars from another contest in the Community this week and nothing popped out as it usually does but a pop up that indicated I'm all out of gifts to give . Have a great day 😊

When will these Gold Bars be awarded. I keep checking my account but have not received them yet. Thanks😊

Voted - I would like the option to be able to choose a booster once the game has started and not before 😊