Comments
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Hello there, We’re sorry to hear you’re experiencing an issue, and understand how frustrating this is. Our studio team is working on the problem and will do everything they can to get you back on track with your game as fast as they can. Your feedback is important as it helps us to solve problems. If we need more…
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Hello there, To receive further assistance regarding your Petopia, please reach out to our Player Support team via game app or via Contact us Have a nice day!
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Hello there, To receive further assistance regarding your missing in-game rewards, please reach out to our Player Support team via game app or via https://soporto.king.com/ Have a nice day!
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Hi there, I want to let you know that we've forwarded your feedback to our team. In the meantime, you can disable in-game sounds or mute them. Have a nice day ahead!
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Hello there, I understand that Pet Rescue Saga is getting stuck on the orange King loading screen or taking a long time to open. Let’s try a few quick steps to help get you back into the game smoothly. Here’s what you can do: Close all apps and restart your device. Close all other apps running in the background. Clear the…
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Hi there, I understand your concern about the video adverts feature in Candy Crush Saga no longer appearing in your game, and would like to clarify its availability within the game. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not…
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Hi there, To receive assistance regarding recovering your game progress, please reach out to our Player Support team via game app or via Contact us Have a nice day!
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Hi there, To receive assistance regarding recovering your game progress, please reach out to our Player Support team via game app or via https://soporto.king.com/ Have a nice day!
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Hi there, To recover your in-game progress, please take a look at our article here: https://kingcare.zendesk.com/hc/en-us/articles/10757309955485-I-can-t-find-my-progress-in-the-game-How-to-retrieve-my-levels#%20 I wish you a nice day!
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Hi there, In order to receive further assistance, please reach out to our Player Support team as they'll be able to assist you regarding this. You can do that via game app or via https://soporto.king.com/ Have a nice day!