Hi Michele, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
Hi Tedje92, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
Hi Clancy, Congrats on you new phone! On you previous phone did you connect with a King or Facebook account? Are you connecting to the same account on this phone?
Hi Robyn, I am sorry to hear you are having an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Thanks
Hi Jacline, I am sorry to hear you are having an issue. Are you able to load in a different browser or you can try clearing the cache in the browser you currently use. https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out