Lady_Choo

Moderator

Hi and welcome to the community. Apologies for the delay. Could you let me know which version ipad you have please and confirm you have more than 2gb and running the newest ios?

Hi and welcome to the community. Apologies for the delay, can I ask if it is any better now? Could you let us know which device you have (OS and version) and the app version if its still not playing properly.

Thank you no worries, it should really be working on there. I will pass the info on as they are gathering for next time 🤗

I am so sorry but the studio are working on it we are told. There have been technical issues with it 😒

Also, I don't know if the level has changed since but we have a help video that shows how you can pass it 🤗 Welcome to the community!

Hello and welcome to the community. Petopia finished yesterday so it sounds like you had the updated version after you got a new phone. It will return again in the future 🤗

Hi and welcome to the community. Have you checked for updates? And force quit the game, restarted your device and reopened the app?

Hi and welcome to the community. It looks like the level has since been changed so I will tag @Lynette who will hopefully have an updated video 🤗

Hi @Elizabeth_Oliver could you add a screenshot to the post so that we can see what you are looking at? Does it not look like this? @Lynette

Good afternoon @stere71 if the ads are not working, could I ask you to report it to the player support team from within the help centre on your device. If you are using Facebook, let me know and I will give you the contact email address. Please include as much detail as possible. Welcome to the community 🐕