Laura_Grosvenor

Champion

Comments

  • Hello Neale. This is already a known issue, and the Team is aware of it and is working on it. I will let you know if I find anything out. I will add this to the list, as it is a bit different behavior in the fish than what we have been seeing.Thanks for writing and have a good day.
    in Fish only splits into 1 Comment by Laura_Grosvenor July 2018
  • Hello Jeomick. Can you try clearing the cache on your device and then restart it to see if that helps? You can also log out of FB and then log back in, then try connecting to the game again. Let me know if this works so I can help you further. Thanks for writing and have a good day.
    in Access not granted to the kingdom Comment by Laura_Grosvenor July 2018
  • Hello Grewy. You can go here Help to explain what had happened and they will help you. Thanks for writing and have a good day.
    in Lost progress Comment by Laura_Grosvenor July 2018
  • Hello Virginia. We don't handle purchase issues here, but you can go to this link and explain what happened, and they will help you as much as possible. Purchase issues Thanks for writing and have a great day.
    in Gold bars being removed from Candy Crushed Comment by Laura_Grosvenor July 2018
  • Hello Cas. I have been playing for a long time, and I don't remember this being the case. I play on Mobile mostly, so maybe that is why. I will ask about this for you. Thanks for writing and have a great day.
    in where is the blue scroll button Comment by Laura_Grosvenor July 2018
  • Hello Peggy. I will pass your feedback on for you. I am not sure if there have been other complaints about this level, but I faintly remember that number, so there might be. If there are enough complaints, King will change it. Thanks for writing and I wish you luck! Have a nice day!
    in 3509 is not doable Comment by Laura_Grosvenor July 2018
  • Hello Joy. Unfortunately, when you switch devices, you will lose your boosters because they are stored locally on your device not in King's servers. I can ask, but I can't promise anything. Thanks for writing and I hope you have a good day.
    in I lost all my lives and boosters Comment by Laura_Grosvenor July 2018
  • Hello Jesus. Here is the link to follow. Just explain that you have lost progress, and they may be able to help you. Contact King Good luck and have a good day!
    in I have issues syncing king progress to facebook Comment by Laura_Grosvenor July 2018
  • Idmcfalls1, that is because your lives are stored locally on your device, so when you switch to a new device, everything except gold bars are lost. I am sorry about this. Here is a blog for you to read, which explains it better: Candy Crush Blog I hope you have a nice day!
    in New tablet and lost 1000 lives Comment by Laura_Grosvenor July 2018
  • Hello Research. This is already a known issue and I believe we have had other questions about this level. The Moderators know about this, and I will pass your post on also as feedback. Thanks for writing and have a nice day.
    in Candy crush level 3497 Comment by Laura_Grosvenor July 2018
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