PummyRaj

Moderator

Comments

  • Hello @hooksredhead🤗 Hearty Welcome to the King Community! I am sorry to hear that you are experiencing an issue with the game on your desktop! I checked the Community and there are no complaints about this! I checked my game and I didn't experience any issues either with the Facebook browser or the App on Windows 10/11!…
  • Hello @Sam_Sandhu🤗 Hearty Welcome to the King Community! Sorry to hear about the mishap with your game account! Did you receive an email from King saying your account was already deleted OR did you just click on "delete" account button? If you can clarify this for me, I will be able to assist you with further steps! Thank…
  • Hello Philippe @Philippe_Dupuis🤗 Hearty Welcome to the King Community! First of all, Congratulations on winning one of the biggest milestones of the game!🌟🎉 I am sorry to hear that your game crashed and you did not receive the Milestone reward after winning level # 20,000! When you logged into the game afterwards, were you…
  • Hello @hugyourdog🤗 Hearty Welcome back to the King Community! Which level are you at right now? I agree with you about the keys! Sometimes, the keys appear as soon as we collect one! But sometimes, it won't drop until we make 2 or 3 moves! In those instances, all we can do is make sure to clear the candies where keys fall!…
    in Keys Comment by PummyRaj June 17
  • Hello @poohbearq🤗 Hearty Welcome back to the King Community! I am sorry to hear that you are experiencing glitches in your games! Would you mind giving more details about the issue(s) you are experiencing in your Candy Crush Saga game? (1) If it is the "Episode Race", I have escalated this to the Community Manager;👍 (2)…
    in ????? Comment by PummyRaj June 17
  • Hello @su_Aze62 and @cenkerten🤗 Hearty Welcome back to the King Community! I am sorry! Are you both having an issue in the game with level progress? If so, can you provide more details? For example, are you logged into the game? Did you change your device or reinstall the game? Or anything else that explains the issue! A…
    in Help mi Comment by PummyRaj June 17
  • Hello @RickiT 🤗 Hearty Welcome back to the King Community! I am sorry to hear that you are experiencing an issue in your game! Which device are you using to play the game? If you are on App version, which version do you have right now? 👉 Can you please provide 2 screenshots of your game map — (1) where the picture spins; &…
  • Hi Sabrina @SabrinaM 🤗 Hope you are doing great! Hmmmm! Do you have the screenshot of entire game board? If so, can you please post that as well? I have not seen in my game except on the Super Color Bomb!🤔 So, I will ask the Community team and get back to you with proper information! Please bear with me🙏🏼💜
  • Hi Diana @dianakotori🤗 Good Afternoon! I completely agree with you about the board colors!🤩 I wish they bring back the “board size” also back to normal! I am not very happy with the small boards we have now!
  • Hello @1412822781 🤗 Hearty Welcome to the King Community! This was a glitch that popped up couple of weeks ago! But, the Candy game team sent in a fix with App version → 1.330. Can you please make sure that your game App is updated to the latest version? That should fix the issue for you to be able to play without any…