QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/comment/3441692#Comment_3441692 Hi @teeweiping 💖 Thank you so much for your kind words and for always sharing your thoughts with us! We're so glad you enjoyed seeing the real Candy Pins aren't they sparkly and fun? And you’re absolutely right, every Candy Pin is…
  • Did you all catch Catt in the latest Crush & Tell episode? She’s one of the narrative voices behind the Candy Pins and her energy, passion, and behind-the-scenes insights were such a treat 🤗 💡 Not only did she give us a peek into how the pins are created, but she also gave a big shoutout to our very own Community 🤩 she…
  • https://community.king.com/en/candy-crush-saga/discussion/513954/happy-thanksgiving Haha this made me laugh way too hard 🤣 poor Denize, she really went all in on the feast this year 😄🦃 Thanks for the Thanksgiving cheer, this absolutely brightened my day 🤗 Hope you have an amazing one too and don't end up quite as full as…
  • https://community.king.com/en/candy-crush-saga/discussion/513915/venting-and-done Thanks for sharing this 🙏 I get why you’d be frustrated. I just want to understand a bit better what happened on your side so I can look into it. Do you remember which level or levels you saw this change on after your purchase? And was it…
  • https://community.king.com/en/candy-crush-saga/discussion/513912/i-already-buy-smaller-purchase-but-no-coming-to-my-games Hi there 👋 Thanks for sharing this with us. I just want to understand a bit more about the smaller offer you mentioned. What was it about that bundle that you liked, the price, the amount of items, or…
  • https://community.king.com/en/candy-crush-saga/discussion/513882/gold-bars Hi 👋 Thanks for letting us know! Before sending you straight to Support, let’s try a couple of quick checks: Restart the game Make sure you’re logged in with the same account you made the purchase on Double check your Gold Bar total (sometimes it…
    in Gold bars Comment by QueenB November 25
  • https://community.king.com/en/candy-crush-saga/discussion/513881/stuck-on-level-20371-for-more-than-10-days Hi there 👋 I can feel how frustrating that must be, some levels can really dig their heels in. A couple of quick things that might help: Make sure the game is fully updated Try checking YouTube for “Candy Crush…
  • https://community.king.com/en/candy-crush-saga/discussion/513880/purchase-coins Hi there 👋 Sorry to hear the coins didn’t show up, that’s definitely frustrating. Just to understand the situation a bit better, were these coins purchased with real money or were they part of a reward from an event? If it was a real-money…
  • https://community.king.com/en/candy-crush-saga/discussion/513878/after-shutting-down-my-phone-and-have-played-for-a-few-hours-after-i-go-back-in-i-ve-noticed-that Hi there, and thank you so much for calling this out 🙏 I’m really sorry this happened! I’ve just flagged your message directly to the studio so they can take a…
  • https://community.king.com/en/candy-crush-saga/discussion/513875/my-account-cannot-connect-to-my-facebook Hi there 👋 I took a closer look at your account using the number shown on your avatar, and the good news is that your game progress is safely backed up. The latest level I’m seeing on your profile is level 8400, so…