Randle

Noble

Hey Raluca, Are you still having this issue? Have you tried different browsers? Clear cache on your PC and do a restart. Try playing in Google Chrome.

Hey Janice, What tablet are you exactly playing on? Check for updates for your Candy Crush Saga app and your tablet. What OS version are you using? I recon that games currently available on the app stores start to fail on 4 to 5 year old devices. Apps always evolve whereas devices give up at a certain point. 

Hey Jim, What tablet are you playing on? Have you checked for updates for your tablet? If so, what OS version do you run on it? Restart your tablet too. Make sure you have sufficient memory available on it too. If your device is 4 or 5 years old then that could be the reason too.

Hey Jessica, Did you play connected to either your Kingdom or your Facebook account? Then you shouldn´t have lost your progress. What iPad are you playing on? I see more and more players having trouble on iPad Mini and iPad2.…

Hey Michelle, I have seen more people on here saying that they are having issues playing games on their iPad Mini and iPad 2. Check out https://care.king.com/en/candy-crush-saga/lost-all-my-boosters-and-4-hours-play-when-deleted-game-re-installed I don´t know what model iPad you play on, but in general I believe it´s hard…

Hey Bets, What model iPad are you playing on? I have seen people on here stating their iPad 2 starts to fail when it comes to games currently available on the App store. https://care.king.com/en/candy-crush-saga/lost-all-my-boosters-and-4-hours-play-when-deleted-game-re-installed

Hey Cindy, What tablet do you play on? Have you checked for updates for your game apps and your tablet/OS version? Do a restart too. Keep in mind that evolving 2016 games might experience issues on 4 or 5 year old devices.

Hey Rocky, What generation Galaxy Tablet do you have? Check for updates for both your tablet as the game app. What Android version can you install on it? Maybe you can still play it on the Sony Xperia Z3 because you can have a higher version of Android on there? The first GT was released in 2010 and the Z3 is from 2014;…

Hey Tony, You´re absolutely right, I have seen this too. The game is in portrait mode only. Some of their games are only playable in one mode. Have you already played Papa Pear Saga on your iPhone 6s Plus? It´s in landscape mode only.

Hey leahjane10, In general they always tend to bring new levels out on PC first. Not all depends on the programming though; the different stores also have their own release procedures so this doesn´t always depend entirely on the app developers. King generally does announce releases…