Comments
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It's probably worth reading this info: https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends I think its related to your issue :)
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I guess there is not much else to do other than wait. Even if King release an update it has to be verified by google etc, so its a bit out of their hands timewise.
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That was a hell of a read! Personally I think your best bet is to synchronize your game with kingdom (the little orange crown like symbol) You only need an email and a password for this. Then delete the game and add it again. Log back into the kingdom and it should return your progress and hopefully have cleared the…
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Going from the comments on the site I've noticed that most in-game promos from king never go out to all players, only a certain percentage. So I'm guessing that you weren't in the group for the christmas ones.
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Is there no little 'x' at the top of the pop up so you can exit out? Can you post a screenshot from your mobile, it might be easier to help if I can see exactly what you mean.
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Click here: https://www.youtube.com/playlist?list=PLPuPYFBmUXIltYQEsE5oz5vAKmOCO5coK Then click on the right video for whichever device you have (android or ios) and then follow the steps. This has worked for me in the past :)
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There are always differences in the levels between mobile and PC. It's possible to pass the level, just remember you have already passed over 1000 levels in the game, you've been stuck before I'm sure, you'll get there.
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It's just a case of waiting for an update. You're at the end of the game right now so be patient and I'm sure king will give us some new levels sooner or later :)
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I'm guessing by 'props' you mean your boosters. Please read this thread, it has all the info about missing boosters from a moderator: https://care.king.com/en/candy-crush-saga/why-did-my-boosters-disappear
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I think its a combination of all, skill and luck really. This level has a lot of shuffles because you're pretty limited at the start. You need a few lucky breaks with creating boosters asap really.