U using king account or Facebook? Check ur log in details... and try again. if u did not secure ur progress thru email using king account or Facebook... then nothing much can be done... it is lost ...
Hmm? R they sending u? restart ur device and update to latest version and see how is it... do take note that ur friend does have a choice not to send life to u ...
Try restart ur device and update to the latest version and see how is it ... this is an issue previously and they seem to fix it... if still encounter, pls let us know which level... but i do agree that this is a very hard to take picture situation ... and is very rare too...